Cashier

Church's Chicken; Pearl (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is seeking a dedicated customer service team member in Pearl, Mississippi. In this role, you will courteously greet customers, take orders quickly, and handle transactions while maintaining high standards of service according to the company’s guidelines. Key responsibilities include ensuring that customers feel welcome, managing cash accurately, and keeping the display area clean. Candidates must exhibit a positive, enthusiastic attitude while adhering to service protocols.

Responsibilities

• Greets all customers with a sincere smile, making them feel welcome.
• Takes and fills the customer’s order within company mandated service time.
• Suggestive up sell of products as directed by management.

Job description

To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church’s Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely and orderly manner.

Key Duties/Responsibilities

• Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
• Takes and fills the customer’s order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
• Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Ensures that all product holding times are strictly observed.
• Ensures products on the counter or in the display case are properly rotated and attractively displayed.
• Keeps display case interior and exterior clean at all times.
• Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
• Performs all other duties as assigned.