Cashier

Wingstop; Overland (MO); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Discounted meals while working

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop is looking for a friendly cashier to take and fulfill orders, process payments, and ensure guests are served quickly and accurately in a fast-paced restaurant. Responsibilities include upselling items, maintaining knowledge of sauces and promotions, balancing cash drawers, and helping keep the Front of House clean and stocked.

A team player with good interpersonal skills will thrive here. We offer discounted meals, additional employee discounts, flexible schedules, and opportunities for

Qualifications

• Cash handling and POS experience preferred.
• Customer service skills and ability to stay calm under pressure.
• Reliable, honest and able to work in a team.
• Strong interpersonal communication and problem-solving skills.

Responsibilities

• Greet customers and take orders in person or over the phone.
• Process cash, credit card, and gift card transactions; verify ages for alcohol where applicable.
• Upsell menu items and maintain knowledge of sauces and promotions.
• Balance the cash drawer at the end of the shift.
• Maintain Front of House cleanliness and organization.
• Assist kitchen staff when needed and ensure orders are prepared accurately.
• Respond to customer questions and resolve issues or escalate to management as needed.
• Follow manager directions and uphold Wingstop standards to deliver a positive guest experience.

Skills

Cash handling

POS systems

Customer service

Interpersonal skills

Team player

Integrity

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

Here is what we can offer you:

• Discounted meals while working
• Additional employee discounts
• Flexible schedules
• Internal career growth opportunities

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information

• Cashier and restaurant experience a plus!
• Food Handler Certification required

Key Skills/Abilities

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Essential Duties & Responsibilities

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double-checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards.
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.
• Help the kitchen staff when needed.
• Follow directions when given by the managers.