Cashier

Lac du Flambeau Business Development Corporation; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Lac du Flambeau Business Development Corporation is seeking part-time Cashiers to deliver exceptional customer service in our grocery market setting. You will handle monetary transactions, ring up sales, process discounts, and assist customers with accuracy and efficiency.

The role requires attention to detail, strong math skills, and the ability to work in a fast-paced team environment, with flexible hours including weekends and evenings. Native American preference applies as defined by law.

Qualifications

• Previous customer service experience in retail (including use of POS system) preferred.
• Strong cash handling and accuracy
• Ability to operate multiple registers and assist customers efficiently.

Responsibilities

• Provide outstanding customer service and support in a fast-paced grocery environment.
• Operate POS system to ring up sales, process discounts, and handle payments.
• Reconcile cash drawer and maintain accurate deposits.
• Bag purchases and ensure correct packaging and cleanliness of the area.
• Assist in stocking, deli duties, inventory reconciliation, and general merchandising.

Skills

Customer service

Cash handling

POS system operation

Attention to detail

Communication skills

Team collaboration

Tools

POS System

Job description

Description

Summary/Objective

The primary responsibility of our Cashiers is to consistently provide the highest level of customer experience and shopping experience, perform monetary transactions for customers in a grocery market setting accurately and efficiently, while also working well in a team-based environment.

Essential Functions

• Provide exceptional customer service by performing the Customer Service Fundamentals (i.e. Fun 5) in all interactions with customers.
• Utilize P.O.S. System for grocery, gas or as needed in other guest service areas.
• Fills customer merchandise orders and accurately rings up sales.
• Enter discounts, redeem coupons, WIC, food stamps and reward cards.
• Process the sale of tobacco, lottery tickets, alcohol and gasoline while ensuring compliance with state, federal and tribal laws.
• Collects cash/check/credit cards for payment from customers and ensures accurate change for all transactions.
• Properly bag customer purchases.
• Keep register area orderly, clean, and fully stocked of all needed supplies and documents.
• Always maintain cleanliness of the business by monitoring any trash left behind, spills, glass and register area wiped down frequently and replacement or disposal of out-of-date notices.
• At end of shift: Replenish area for incoming relief, assist others for replenishment during high traffic times prior to leaving.
• Reconcile cash drawer and complete proper paperwork for accurate deposit information.
• Assist in other areas and perform other duties as assigned, including occasional deli and utility duties such as:
• Weighing, packing, and pricing deli items for customers.
• Assisting in receiving product from suppliers and reconciling inventory.
• Stocking, facing and rotating product while following proper rotation and merchandising guidelines.
• Collecting carts and navigate external grounds surrounding building and free of trash and other items dropped in designated areas.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Responsible beverage server license is required within 45 days of hire. Must maintain responsible beverage server license during employment.

Expectations/Abilities

• Our desired candidate will be dependable, self-motivated, and people-oriented with strong ability to work in a fast-paced environment while maintaining total customer focus.
• Must pay attention to detail and be able to accurately complete customer transactions.
• Operate or learn cash registers and control monitors.
• Must have good mathematical skills.
• Comply with and consistently execute the specific Fun 5 service fundamentals when engaging with customers.
• Ability to communicate effectively.
• Must be adaptable, with the ability to effectively prioritize responsibilities, adapt to the ever-changing, high-volume retail environment while working as part of a cross-functional team.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Position Type/Expected Hours of Work

This is a Part-Time position with up to 28 hours per week expected. Days of work vary Sunday through Saturday and must be available during the hours of 6:30am – 9:00pm. Must be able to work flexible hours including mornings, evenings, weekends, and holidays. Must attend all mandatory meetings and participate in trainings.

Work Environment

This job operates in a busy retail environment. Exposure to cooking equipment, deli/bakery utensils, and serving high volume of customers. The responsibility of the position is performed within the confines of the business operation with exposure to differentials in temperature. Some extreme temperatures are possible, including helping to maintain the exterior of the building at all times of the year and occasionally working in a refrigerated environment.

Travel

No travel is expected for this position.

Native American preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We are an equal opportunity employer with preference given to qualified Native American applicants in accordance with federal law and tribal policy.

Requirements

Physical Demands

• Regularly required to talk or hear, stand, walk, use hands to finger, handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl
• Occasionally required to sit, climb or balance
• Must lift and or move up to 30 pounds safely
• Must maintain regular, reliable attendance

Required Education and Experience

• Previous customer service experience in retail (including use of POS system) and/or previous experience working with the public is preferred.

Required Pre-Employment Screening

LDF Business Development Corp. is committed to a drug-free workplace. To qualify for this position, applicants must agree to pre-employment drug screening and potential random testing, as required thereafter.