Cashier

The Home Depot; Norristown (Montgomery County); On-site; USD 1,791,000 - 2,480,000; Full time

Job summary

The Home Depot in Norristown, PA is seeking a Head Cashier to lead cashiers on the front end, ensuring fast, friendly, accurate service at checkout and during returns. You will monitor the Self-Checkout area, assist with price checks and POS transactions.

This role includes coaching and training fellow cashiers, expediting price checks, and upholding store policies to minimize shrink. A 1+ year cashier background is preferred for strong customer service performance.

Qualifications

• 1+ years cashier experience preferred.
• Strong customer service skills and product knowledge.
• Ability to coach and train other front-end associates.

Responsibilities

• Process Checkout and Returns transactions accurately and quickly.
• Monitor and assist in Self-Checkout area to prevent shrink.
• Provide first level escalation for customer issues and coaching for cashiers.
• Assist in training new Cashiers and supporting front-end staff.

Skills

Customer service

Cashier experience

POS transactions

Job description

85433BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.