Cashier

The Home Depot; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in New York is seeking a Head Cashier to provide exceptional customer service and oversee checkout operations. This role involves processing transactions, training new cashiers, and managing the Self-Checkout area. A preferred candidate will have at least 1 year of cashier experience and a proactive approach to product and project knowledge. The position requires strong communication and coaching abilities in a fast-paced environment.

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide fast and friendly service.
• Proactive in seeking product and project knowledge.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Assist in supervision, coaching, and training of Cashiers.

Skills

Customer service

Transaction processing

Product knowledge

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.