Cashier

Kroger; Morehead (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences. As a Customer Service Associate, you'll play a crucial role in ensuring customer satisfaction through exceptional service and support. You'll operate the Point of Sale system, manage transactions, and create a welcoming environment for all customers. With a commitment to employee growth and well-being, this role offers significant opportunities for advancement and a supportive workplace culture. If you're caring, purpose-driven, and eager to learn, this is the perfect opportunity for you.

Benefits

Extensive Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Strong customer service skills with a focus on creating a welcoming environment.
• Ability to operate POS systems and handle various payment methods.

Responsibilities

• Process transactions efficiently and accurately at the checkout.
• Ensure compliance with safety regulations and company policies.
• Assist customers with inquiries and product information.

Skills

Customer Service

Cash Handling

Point of Sale (POS) Operation

Conflict Management

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams passionate about food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles, with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling via our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Significant growth potential through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Job Responsibilities:

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders including cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
• Adhere to company policies on cash shortages/overages and work honestly to control loss.
• Follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs.
• Report pricing discrepancies to the Scan Coordinator.
• Follow established procedures for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Follow all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying management.
• Perform preventive maintenance by inspecting equipment and reporting repairs.
• Create a welcoming environment for customers by answering questions and assisting with products.
• Comply with all applicable laws and company guidelines.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.