Cashier

Floor & Decor Holdings Inc.; Monona (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Paid vacation & sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process transactions at the checkout, handle returns, and assist with merchandising. The role emphasizes friendly, reliable service and accurate cash handling.

Both full-time and part-time opportunities are available. The position offers base pay from $17.00 per hour with higher starting pay based on experience, and potential travel to other stores for support.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Process customers at checkout using the POS system and handle refunds/exchanges.
• Open and close registers, follow cash handling procedures.
• Answer phones per company guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and signage as needed.

Skills

Customer service

POS system

Basic math

Travel to other stores

Tools

POS system

Job description

Base Pay

This role has a minimum base pay from $17.00 per hour with higher starting pay available based on experience.

Purpose

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available. Qualities we look for: Friendly and enthusiastic Entrepreneur and hard‑working Honest and accountable

Essential Job Functions

Greet every customer in a helpful and courteous manner. Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. Provide above and beyond customer service and exceed customer expectations. Demonstrate and understand compliance of the company’s safety processes. Act and work in a manner consistent with the company’s core values. Process customers at checkout using the point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Open and close registers. Follow established cash, check and credit card acceptance procedures. Answer the telephone according to the company guidelines. Stock, tag and display merchandise as required. Be able to create price tags and merchandise signs.

Minimum Eligibility Requirements

Must be 18 years or older Knowledge of basic math skills Customer service experience Potential travel to other stores for support.

Working Conditions (travel & environment)

While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Equal Employment Opportunity

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Join the Company That Revolutionized the Flooring Business

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. Time, Talent & Teamwork The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in‑stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities To Advance

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.