Cashier

Hardee; Luverne (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Team-oriented environment

Opportunities for growth

Development of customer service skills

Job summary

Workstream in Luverne, Alabama is hiring a Guest Service Team Member to provide friendly service, take orders, and maintain a clean dining environment. The role emphasizes teamwork and excellent customer service, ensuring that every guest has a welcoming experience. Ideal candidates will possess strong communication skills and enjoy working in a fast-paced setting, with opportunities for growth within the company.

Qualifications

• Must be able to greet guests with a smile and provide friendly service.
• Willingness to take orders and handle transactions accurately.
• Ability to maintain cleanliness and organization in the dining area.

Responsibilities

• Greet guests and provide menu information.
• Enter orders into the POS system accurately.
• Assemble and deliver guest orders promptly.
• Maintain cleanliness of dining and service areas.
• Assist team members during busy periods.

Skills

Customer service skills

Attention to detail

Teamwork

POS system proficiency

Job description

Do you love the smell of fresh biscuits in the morning?Do you enjoy creating great experiences for guests and working in a fast-paced, team-oriented environment? As a Guest Service Team Member, you will provide friendly, efficient service while helping guests enjoy high-quality food and a welcoming atmosphere. In this role, you will take orders, prepare guest orders, maintain a clean dining environment, and work closely with your team to deliver excellent customer service every day.

Key Responsibilities & Job Functions

Deliver Friendly Guest Service

• Greet every guest with a smile and acknowledge them promptly upon arrival.
• Take customer orders quickly and accurately using the point-of-sale (POS) system.
• Provide helpful menu information and answer questions about products and specials.
• Use suggestive selling techniques to recommend menu items, beverages, or add-ons that enhance the guest’s meal.
• Thank guests sincerely for their visit and invite them to return.

Process Orders and Payments

• Enter orders into the POS system accurately to ensure correct food preparation.
• Accept cash or other payment methods and provide accurate change.
• Maintain attention to detail when handling transactions to ensure accuracy and efficiency.

Prepare and Deliver Quality Orders

• Assemble guest orders carefully, ensuring all food items, condiments, and requested service items are included.
• Verify that every order meets quality standards before it is served to the guest.
• Deliver orders in a timely manner while meeting designated service time goals.

Maintain a Clean and Welcoming Environment

• Keep the sales and service areas clean, organized, and fully stocked throughout the shift.
• Clean and restock the beverage station, including cups, lids, ice, and drink supplies.
• Wipe down dining room tables and seating areas to maintain a comfortable space for guests.
• Clean and restock restrooms regularly to ensure a sanitary environment.
• Sweep and mop dining room and restroom floors frequently and respond quickly to spills or messes.

Support Team Operations

• Assist other team members with tasks during busy periods to ensure smooth service.
• Restock supplies, condiments, and service items as needed throughout the shift.
• Communicate effectively with management and coworkers to maintain efficient operations.

Maintain Professionalism and Safety Standards

• Maintain a positive, cooperative, and respectful relationship with management and fellow team members.
• Follow company dress code and grooming standards to present a professional appearance.
• Adhere to all sanitation, food safety, and security policies and procedures.
• Help maintain a safe environment for guests and employees at all times.

What Makes This Role Great

• Work in a fun, team-oriented environment
• Build valuable customer service and communication skills
• Be part of creating a welcoming experience for every guest
• Opportunities to learn and grow within the company