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The Home Depot is seeking a Head Cashier in Lubbock, Texas, responsible for providing exceptional customer service and supporting other Cashiers in their roles. The Head Cashier will manage transactions, oversee the Self-Checkout area, and assist in training and coaching new Cashier staff.
Candidates should have at least 1 year of experience in a Cashier position. Strong leadership skills are essential as the role includes supervising front end associates and resolving customer issues effectively.
87376BR
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process checkout and/or return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product or project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.
A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first-level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
Preferred qualification for a Head Cashier is 1+ years of Cashier experience.