Cashier

Far West Services, LLC; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Rx insurance

Dental insurance

Vision insurance

Job summary

A restaurant franchise is seeking a Cashier in Los Angeles, CA, responsible for delivering fast and friendly customer service, processing transactions, and keeping the workplace clean. Ideal candidates should have experience with POS systems, a Food Handler Certification, and be available for flexible hours including evenings and weekends. This position offers medical and dental benefits for full-time employees, aiming to leave guests with a positive impression during their visit.

Qualifications

• Experience using a computer and register (POS) system preferred.
• Available to work flexible hours including evenings, weekends, and holidays.
• Ability to stand for long periods and work in a fast-paced environment.

Responsibilities

• Deliver fast, friendly, and excellent customer service.
• Greet all guests in a friendly manner.
• Accurately process cash and credit card transactions.
• Maintain a clean workplace and follow safety guidelines.

Skills

Strong interpersonal skills

Ability to learn quickly

Cashier and restaurant experience

Ability to work as part of a team

Education

Food Handler Certification

Tools

POS system

Job description

Cashier

As a Cashier at Wingstop, you are responsible for delivering fast, friendly, and excellent customer service during the order-taking process, whether by phone or in person. He/she/they will have to be quick and efficient in communicating with team members in both the front of house and back of house to make sure our guests are satisfied and have received their orders on time.

Qualifications / Education / Experience

• Experience using a computer and register (POS) system preferred
• Food Handler Certification is required.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include evenings, late nights, weekends, and/or holidays.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop.
• Greet all guests in a friendly and welcoming manner whether by phone or in person.
• Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions.
• Monitor that all orders are ready within the quoted guest order readiness times.
• Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction.
• Strong cash handling skills to accurately process cash, credit card and gift card transactions, and balance of register at end of shift.
• Assist in maintaining a clean workplace; keep the Front of House (FOH) clean and stocked; including restrooms. Restocking products during periods of downtime or as directed.
• Practice safe food handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation.
• Leave guests with a long-lasting and positive impression of their WINGSTOP experience.

Required Knowledge, Skills, and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Cashier and restaurant experience a plus
• Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation.
• Ability to stand for long periods of time and work in a fast-paced environment.

Benefits

• Medical/Rx, dental, and vision insurance packages for full-time employees.
• Life Insurance $25k company provided with the election of health benefits.

WINGSTOP - FWS is an independently owned and operated franchisee. Equal Opportunity Employer.