Cashier

Kroger Family of Companies; Los Angeles (CA); Presencial; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

Kroger Family of Companies in Los Angeles, CA is seeking a Cashier/Checker to greet customers, assist shoppers, and process transactions at the register. The role requires accuracy, efficiency, and a friendly manner to ensure a smooth checkout experience.

You will handle cash, checks, debit and credit payments, as well as SNAP/EBT, coupons and loyalty offers while following company policies and safety guidelines in a fast-paced environment.

Formación

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsabilidades

• Greet customers and assist shoppers as they enter the checkout area
• Process transactions accurately and quickly at the check lane
• Operate the Point of Sale (POS) system and handle cash, credit, debit, and checks
• Manage loyalty offers, coupons, and SNAP/EBT according to policy
• Adhere to cash handling limits and loss prevention guidelines
• Maintain awareness of safety, store policies, and proper food safety practices

Conocimientos

Customer service experience

Effective communication

Basic math

Descripción del empleo

RESPONSIBILITIES

Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicants qualifications and our organizational priorities.

$18.72 - $26.05 per hour