Cashier

Kroger; Los Angeles (CA); In loco; USD 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. in Los Angeles is seeking a friendly cashier to create outstanding customer experiences at the checkout. You will greet customers, process transactions accurately, and contribute to a clean, welcoming store environment.

Key duties include operating the POS, handling multiple tender types, following loss-prevention guidelines, and staying informed about current ads and promotions. The role requires good math, clear communication, and the ability to work under pressure while

Competenze

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Mansioni

• Greet, engage, and assist customers as a visible cashier.
• Process transactions quickly, accurately, and efficiently.
• Understand POS and handle tenders (cash, checks, credit, SNAP/EBT, WIC, rain checks, loyalty offers, coupons).
• Follow cash handling limits and loss prevention guidelines.
• Adhere to rules on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal ads and promotions.
• Adhere to food safety regulations and guidelines.
• Support safety programs and report unsafe conditions or incidents.
• Inspect equipment and request repairs when needed.
• Create a welcoming environment and assist customers with product questions.
• Comply with local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts in a professional and respectful manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Conoscenze

Customer service experience

Effective communication skills

Knowledge of basic math

Strumenti

POS System

Descrizione del lavoro

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk