Cashier

Far West Services, LLC; Las Vegas (NV); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/Rx, dental and vision insurance

Life Insurance - $25k company provided

401k - 4% match

Paid Time Off (PTO)

Job summary

Far West Services, LLC is looking for a Cashier at Wingstop in Las Vegas. As a Cashier, you'll provide outstanding customer service, handle transactions, and ensure guest satisfaction to create positive experiences during order taking.

The role requires strong cash handling skills, the ability to learn quickly, and a commitment to maintaining cleanliness and safety in the workplace. Benefits include medical, dental, life insurance, 401k match, and PTO.

Qualifications

• Experience using a computer and register (POS) system preferred.
• Food Handler Certification required.
• Strong cash handling skills.

Responsibilities

• Deliver fast, friendly, and excellent customer service.
• Greet guests in a friendly and welcoming manner.
• Place orders for guests in-person and over the phone.
• Ensure accuracy and presentation of guest orders.
• Maintain a clean workplace.
• Handle complaints and escalate issues as needed.

Skills

Strong cash handling skills

Interpersonal skills

Computer and POS system experience

Ability to lift and carry heavy objects

Ability to work in a fast-paced environment

Education

Food Handler Certification

Job description

As a Cashier at Wingstop, you are responsible for delivering fast, friendly, and excellent customer service during the order taking process, whether by phone or in person. He/she/they will have to be quick and efficient in communicating with team members in both the front of house and back of house to make sure our guests are satisfied and have received their orders on time.

Qualifications / Education / Experience

• Experience using a computer and register (POS) system preferred
• Food Handler Certification required.
• Strong cash handling skills.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays.

Summary of Key Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.
• Greet all guests in a friendly and welcoming manner whether by phone or in person.
• Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Be knowledgeable on menu offerings, sauce descriptions and promotions to better assist guests in making order recommendations and answering questions.
• Monitor that all orders are ready within quoted guest order readiness times.
• Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction.
• Strong cash handling skills to accurately process cash, credit card and gift card transactions and balance of register at end of shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked; including restrooms. Restocking products during periods of downtime or as directed.
• Practice safe food handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation.
• Leave guests with a long-lasting and positive impression of their WINGSTOP experience.

Required Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Cashier and restaurant experience a plus
• Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation.
• Ability to stand for long periods of time and work in a fast-paced environment.

Benefits

Assuming all eligibility factors are met, you will be eligible for company benefits such as:

• Medical/Rx, dental and vision insurance packages for full-time employees.
• Life Insurance - $25k company provided with election of health benefits.
• 401k - 4% match, 100%, at 90-days
• PTO

WINGSTOP - FWS is an independent owned and operated franchisee. Equal Opportunity Employer.