Cashier

Platinum Coastal Group; Houston (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Platinum Coastal Group in Houston is seeking an entry-level Customer Service associate to assist customers with questions, returns, store services, and issue resolution in a busy onsite environment.

This role emphasizes face-to-face interaction, clear communication, accuracy and safety, and a willingness to learn established procedures; training is provided and prior experience is helpful but not required.

Qualifications

• Entry-level role; no prior experience required.
• Excellent communication and interpersonal skills.
• Comfortable working on their feet in a busy store.

Responsibilities

• Provide face-to-face customer assistance
• Handle routine returns, exchanges, pickups, or service requests
• Explain store policies and available services
• Coordinate complex issues with supervisors or other departments

Skills

Face-to-face service

Customer service

Clear communication

Willingness to learn

Job description

About The Position

This entry-level role assists customers with questions, returns, store services, and issue resolution in a busy onsite environment.

About The Position

This entry-level role assists customers with questions, returns, store services, and issue resolution in a busy onsite environment.

Hands-on Responsibilities

• Provide face-to-face customer assistance
• Handle routine returns, exchanges, pickups, or service requests
• Explain store policies and available services
• Coordinate complex issues with supervisors or other departments

Work environment

This is an on-site position. The work is performed in a store, stockroom, warehouse, distribution center, production facility, or similar physical work environment, with regular face-to-face interaction with customers, coworkers, supervisors, drivers, or other onsite teams as applicable.

What we value:

A strong entry-level candidate is dependable, comfortable working on their feet, able to communicate clearly with others, attentive to accuracy and safety, and willing to learn established procedures. Prior experience is helpful but is not required for many roles when employer training is provided.

Skills: cashiers,teams,proactive customer service