Cashier

Utility Trailer of Texas Inc; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Utility Trailer of Texas Inc in Houston is seeking a receptionist/clerical associate to answer calls, greet visitors, relay messages, and guide customers to the right destination within our busy service center.

The role requires accurate money handling, strong MS Office skills, attention to detail, and the ability to operate office equipment. You will also process payments, document receipts, and support management with daily clerical tasks.

Qualifications

• Ability to read and comprehend instructions and information.
• Precise accuracy with money counting.
• PC, 10-key, and ability to operate other office equipment.
• MS Office proficiency (Word, Excel, Outlook).
• Excellent verbal and written communication, strong attention to detail.

Responsibilities

• Answer telephone, screen and direct calls, and relay messages to callers.
• Greet persons entering and direct to correct destination.
• Receive and sort mail deliveries.
• Monitor and maintain office equipment.
• Receive cash, checks and credit card payments and record amounts.
• Make change accurately and issue receipts to customers.
• Ascertain and record totals of tickets and repair orders and verify against payments.
• Refer customers with further questions to the service advisor.
• Handle customer complaints with integrity and refer to appropriate personnel.
• Perform other duties as assigned by management.
• Follow all safety policies and report accidents.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Flexibility

Cash handling

Office equipment operation

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Answer telephone, screen and direct calls, take and relay messages, provide information to callers.

Greet persons entering and direct to correct destination.

Receive and sort mail deliveries.

Monitor and maintain office equipment.

Receive cash, checks and credit card payments from customers and record the amount received on the

repair order and/or counter ticket.

Make change accurately and issue receipts to customers.

Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and

credit card payments on hand at end of shift.

Refer customers who have additional questions (e.g. questions about their repair order) to the service

advisor or other appropriate individual.

Handle customer complaints with integrity and poise and take or refer the complaining customer to the

appropriate individual for further communication.

Perform other duties as assigned by management.

Must follow all company safety policies and procedures, and immediately report any and all accidents

to a manager or supervisor.

Job Requirements:

Ability to read and comprehend instructions and information.

Completes, processes, and maintains applicable paperwork and records.

Precise accuracy with money counting.

Requires office skills including personal computer, 10-key and the ability to operate other office

equipment machines (copier, credit card machine, telephone, and adding machine) necessary to

perform the cashiering/clerical duties.

Requires demonstrated proficiency in Microsoft Products (Word for Windows, Excel and Outlook).

Strong attention to detail, excellent verbal and written communication skills, organizational and

“A positive attitude with impeccable interpersonal skills”.

Flexibility is required will be require to work varied work schedules, weekends, and shortened or

lengthened work shifts.

Physical Demands:

Must be able to lift/carry up to 25 pounds.

Subject to sitting, standing, reaching, twisting and kneeling to perform job functions