Cashier

The Home Depot; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Houston seeks a Head Cashier to provide excellent customer service and lead a team of Cashiers. In this role, you will ensure transactions are processed accurately while coaching and training other Front End Associates. Candidates should have at least 1 year of Cashier experience and strong product knowledge. This position offers a chance to make a significant impact on customer satisfaction and team performance.

Qualifications

• 1+ years of experience as a Cashier or in a customer service role.
• Ability to lead and train team members effectively.
• Strong product knowledge to assist customers.

Responsibilities

• Provide fast, friendly, and accurate service at Checkout.
• Support Cashiers and expedite price checks and transactions.
• Assist in supervising and training new Cashiers.

Skills

Customer service

Cash handling

Team leadership

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.