Cashier

heritagecareersite; Gilroy (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Cardenas Markets is seeking a friendly cashier to provide outstanding customer service and accurate cash handling in our retail store. You will model our values and support a clean, organized front end.

Key duties include processing transactions, following policies for refunds, and helping with store tasks to ensure safety and sanitation. Experience in customer service is desirable, and ability to stand/walk for long periods is required.

Qualifications

• Customer service and retail experience desirable.

Responsibilities

• Provide excellent customer service and handle cash accurately.
• Enforce store standards for quality, cleanliness, organization, safety, and sanitation.
• Process transactions and maintain accurate cash handling procedures.
• Follow policies for cash voids, refunds, and recall transactions.
• Maintain personal appearance and presentation of Front End area.
• Assist with training and compliance procedures (WIC, Checks, Liquor, Tobacco).
• Ensure cashier productivity and meet store goals.
• Support loss prevention and safety initiatives.
• Perform other store duties as needed.

Skills

Customer Service

Job description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Cashier provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Proven track record of providing excellent results, shows persistence and perseverance;
• Dedicated to meeting expectations of internal and external customers. Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable;
• Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety;
• Ensures that all goals as a Cashier are met in regards to Bottom of the Basket;
• Participates in training for Cashier training & follows policies to include WIC, Checks, Liquor, Tobacco;
• Follows procedures for voids, refunds, transaction cancellation and all saved recall transactions;
• Responsible for personal Cashier Productivity;
• Follows WIC Compliance procedures;
• Responsible for presentation of Front End, cleaning & organization -- uniform & personal appearance of self;
• Other store duties as needed.

CUSTOMER SERVICE:

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• Customer Service and retail experience desirable.

PHYSICAL DEMANDS AND WORK CONDITIONS:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 20 lbs. and occasionally lift up to 30 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Pay Scale $17.65 to $20.20

The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.