Cashier

The Home Depot; Gallup (NM); On-site; USD 28,000 - 40,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations and ensure fast, friendly service. You will support cashiers, assist with price checks, and supervise training across the Front End team.

You will handle Checkout and Returns transactions, monitor Self-Checkout, and escalate customer issues as needed while following shrink-reduction policies. Prior cashier experience is preferred.

Qualifications

• 1+ years of cashier experience preferred.
• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates.
• Process Checkout and/or Return transactions and monitor Self-Checkout area.
• Follow policies to minimize shrink.

Responsibilities

• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates.
• Expedite price checks, approve POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Monitor and maintain the Self-Checkout area.
• Process Checkout and/or Return transactions.
• Follow all policies to ensure shrink is minimized.

Skills

Customer service

Cashier experience

Team supervision

Training others

Price checks

POS transactions

Tools

POS system

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.