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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay updated on current, upcoming, seasonal, and special ads.
- Follow all food safety regulations and guidelines.
- Comply with safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment, assisting customers with product questions.
- Follow all applicable laws and company policies.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflicts in a nonconfrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Northern California, Foods Co. merged with The Kroger Company in 1998. We serve customers in 20 stores across Northern California. As part of Kroger, we pride ourselves on diverse teams united by a passion for food and people. We aim to create excellent experiences for customers, communities, and employees, with food at the center.
We value people and strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career, apply today and join our Foods Co. family!
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support via Employee Assistance Program and financial coaching.
- Employee discounts on various products and services.
- Up to $21,000 in tuition reimbursement through our Continuing Education program.
- Growth opportunities through training and diverse career paths.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Dairy Product Manufacturing