Cashier

Workstream; Ellensburg (WA); On-site; USD 21,000 - 25,000; Full time

Job summary

Ace Hardware in Ellensburg is hiring a Cashier to deliver outstanding customer service and support daily retail operations. Greet customers, help locate merchandise, process transactions, and maintain a tidy register area.

You will ring up sales, handle returns, and stay informed about store promotions. The role requires a friendly, reliable team player who can stand for long periods and work flexible hours including evenings, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• Strong written and oral communication skills.
• Experience in retail sales preferred.
• Ability to work flexible hours including evenings, weekends and holidays.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet customers and assist them in locating merchandise throughout the store.
• Accurately and efficiently ring on registers and handle cash transactions.
• Process receipts, refunds, credits, and change due to customers.
• Maintain clean and orderly appearance of the register and impulse areas.
• Stay informed about promotions and store advertising.
• Assist in inventory counts and maintain merchandise returns.
• Collaborate with team to deliver outstanding customer service.

Skills

Communication skills

Teamwork

Multitasking

Detail oriented

Education

High School Diploma or GED

Tools

MS Word

Excel

Cash registers / POS systems

Retail computer systems

Job description

Position Philosophy: The duties of the Cashier position are to be performed by demonstrating and encouraging Stan’s Merry Mart’s core values.

The Cashier position is primarily responsible for the sales and retail operations of their assigned departments.

Scheduling

Applicants that have open availability are ideal.

Essential Duties and Responsibilities

Employee Relations

Works together with other associates to be part of the team to ensure that each customer receives outstanding service every time.

Customer Service

• Promote Customer Service as our #1 priority in their assigned department as well as store wide.
• Greet customers as they enter the store and be able to assist them in locating merchandise throughout the store.
• Aware of and help all customers in the store.
• Answer phone calls and questions over the phone.
• Tactfully and pleasantly deal with customers.
• Maintains awareness of all promotions and advertisements that are relevant.
• Solicit customers to open an Ace Rewards account
• Accurately and efficiently ring on registers and maintain all cash at registers.
• Maintain a clean and orderly appearance of the register and impulse areas.
• Issuing receipts, refunds, credits or change due to customers

Inventory Control

• Work to prepare accurate inventory counts with department managers.
• Maintain accurate merchandise returns.

Communications

• Executes the daily operational, day to day goals and priorities assigned by the department lead or management team.
• Actively participate in daily huddle meetings
• Conscious of shoplifting activity

Training and Development

• Assists in the training and development of peers
• Completes necessary training for assigned department and positions
• Safety Compliance and Housekeeping
• Follows safety policies and procedures on a daily basis, is responsive of safety issues.
• Follows housekeeping procedures on a daily basis to ensure and maintain the best store appearance.
• Have knowledge of overall store policies, procedures and goals.
• Uphold merchandising and store cleanliness standards
• Additional Requirements:
• High School Diploma or General Education Degree (GED) or equivalent combination of education and experience.
• Must have good written and oral communication skills

Required Knowledge Skills and Abilities

• Knowledge of retail computer systems, electronic cash registers, MS Word and Excel a plus
• Ability to process information and or merchandise through register system
• Previous experience in sales and retail programs, establishing relationships and working with customers is a plus
• Keep well informed on facts important to assigned departments.
• Communicate well with others, and work well as part of a retail team.
• Accept constructive suggestions and instructions.
• Excellent communication skills, exceptional organizational ability, high attention to detail and the ability to multitask
• Possess product knowledge along with a willingness to learn.
• Develops and maintains customer relationships as well with employees and management staff.
• Always polite and attentive to customers and staff.
• Dress appropriately and according to company policy.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

Physical Demands

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling.
• Must be able to stand and walk for extended periods of time.
• Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs. repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy product with assistance.

Location: 18484 | Ellensburg Hardware

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.