Cashier

Kroger Family of Companies; Edinburgh (IN); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking a Cashier/Checker to greet and assist customers, process transactions accurately, and uphold store policies. You will be responsible for operating the POS system and handling various tender types in a fast-paced environment.

Responsibilities include maintaining accuracy, following safety guidelines, staying updated on promotions, and delivering excellent customer service while adhering to company standards and integrity.

Qualifications

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Greet, engage and assist customers to create a welcoming environment.
• Process customer transactions quickly, accurately, and efficiently.
• Understand POS system and handle tenders (cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons) according to policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures and report unsafe conditions or issues to management.
• Inspect equipment and request repairs when needed.
• Answer questions to help customers across the store.
• Adhere to laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts calmly and professionally.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist through interactions with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Skills

Customer service experience

Effective communication skills

Basic math

Job description

RESPONSIBILITIES Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk