CASHIER

Compass Group Careers; Dallas (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy is seeking energetic VIP Hosts for Netflix House at King of Prussia Mall to welcome and assist premium guests, guide reservations, and support exclusive experiences. You will work in a high-energy entertainment environment, delivering personalized service and coordinating with operations, culinary, and retail teams.

This role emphasizes hospitality, guest engagement, and problem-solving in a fast-paced setting, with nights, weekends, and peak periods required.

Qualifications

• Previous experience in hospitality, guest services, entertainment, attractions, hotels, restaurants, or customer service environments preferred.
• Ability to engage guests of all ages and backgrounds in a fast-paced setting.
• Strong communication and interpersonal skills required.

Responsibilities

• Welcome VIP guests with enthusiasm and professionalism.
• Facilitate VIP check-in, reservations, and premium experiences.
• Provide knowledge about attractions, food/beverage, and retail offerings at Netflix House.
• Anticipate guest needs and resolve concerns to ensure a seamless visit.
• Support special activations, private events, and promotional experiences.
• Maintain guest records and assist with crowd flow and queue coordination.

Skills

Hospitality experience

Guest services

Communication skills

Problem solving

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

At Levy, we create unforgettable experiences through exceptional hospitality, culinary innovation, and genuine service. As a leader in the sports, entertainment, and hospitality industry, Levy proudly operates at some of the most iconic venues across the country.

Now, we' re bringing that expertise to Netflix House at King of Prussia Mall, an immersive entertainment destination where fans can step into the worlds of their favorite Netflix stories and experiences. Combining interactive attractions, exclusive retail, elevated food and beverage offerings, and memorable guest engagement, Netflix House is where entertainment comes to life.

We' re looking for energetic, engaging, and hospitality-driven VIP Hosts to help create extraordinary experiences for guests seeking premium access and personalized service.

If you' re passionate about making memorable moments, connecting with guests, and delivering world-class hospitality, we' d love to meet you.

Job Summary

As a VIP Host, you will serve as a key ambassador for both Levy's renowned hospitality culture and the immersive guest experience of Netflix House. You will welcome VIP guests, assist with premium experiences, support reservations and special events, and ensure every interaction exceeds expectations.

This role is ideal for individuals who enjoy engaging with people, thrive in fast-paced entertainment environments, and take pride in delivering personalized service.

Essential Duties and Responsibilities

• Welcome VIP guests with enthusiasm, professionalism, and a hospitality-first mindset.
• Facilitate VIP check-in, reservations, and premium guest experiences.
• Provide knowledgeable guidance regarding attractions, food and beverage offerings, retail experiences, and special events throughout Netflix House.
• Anticipate guest needs and proactively resolve concerns to ensure a seamless visit.
• Create memorable moments through personalized interactions and exceptional customer service.
• Assist with crowd flow management and VIP queue coordination when necessary.
• Collaborate with operations, culinary, retail, and entertainment teams to ensure a cohesive guest experience.
• Maintain accurate guest records, reservations, and transactional information when required.
• Support special activations, private events, and promotional experiences.
• Uphold Levy's standards for hospitality, presentation, safety, and professionalism.
• Maintain cleanliness and organization in all guest-facing areas.
• Comply with all company policies, safety standards, and operational procedures.
• Perform other duties as assigned.

Preferred Qualifications

• Previous experience in hospitality, guest services, entertainment, attractions, hotels, restaurants, or customer service environments preferred.
• Strong communication and interpersonal skills.
• Outgoing personality with the ability to engage guests of all ages and backgrounds.
• Ability to remain positive, professional, and solution-oriented in a fast-paced setting.
• Availability to work nights, weekends, holidays, and peak business periods.
• Passion for creating exceptional guest experiences.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program