Cashier

Kroger; Columbus (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Columbus, IN is hiring a Cashier/Checker to deliver a welcoming shopping experience. You will greet customers, process transactions at the checkout, and ensure accuracy while following store policies and safety guidelines.

You will work with the POS system, handle various payment methods, and assist shoppers with questions about products and promotions. This role emphasizes honesty, integrity, and customer service excellence.

Qualifications

• Customer service experience required.
• Strong communication skills required.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Greet and assist customers in-store.
• Process transactions at the check lane accurately and quickly.
• Understand POS system and handle cash, checks, and cards per policy.
• Adhere to cash limits, loss prevention, and safety guidelines.
• Follow guidelines for restricted items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay informed about current and upcoming ads.
• Adhere to food safety regulations and safety procedures.
• Identify unsafe conditions and notify management.
• Maintain equipment and report repairs.
• Create a welcoming environment and answer product questions.
• Follow all laws and company guidelines.
• Work cooperatively in fast-paced, high-stress environments.
• Manage conflicts calmly and professionally.
• Protect customer and business information with honesty.
• Follow directions and seek assistance when needed.
• Provide support to minors, people with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Skills

Customer service experience

Effective communication

Knowledge of basic math

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk