Cashier

The Cheesecake Factory Incorporated; Cambridge (MA); On-site; USD 2,066,000 - 2,927,000; Full time

Benefits offered by this job

50% off shift meals

25% dining discount

Faster Pay

Healthcare options

Paid vacation & sick time

Job summary

The Cheesecake Factory Incorporated in Cambridge, MA is seeking a friendly Cashier to deliver a memorable take-out experience. You will greet guests, handle phones, enter orders, and assist with packing meals with precision, ensuring accuracy and hospitality at every step.

This role requires cash handling experience, strong communication, and the ability to work in a fast-paced, high-volume environment. Flexible schedules and steady hours are available, with opportunities for growth and benefits.

Qualifications

• Restaurant, hospitality, or food service experience is preferred.
• Familiarity with To Go orders or curbside service is a plus.
• Experience with cash handling and basic payment processing.
• Strong communication and guest-service orientation.

Responsibilities

• Greet guests in person and over the phone, delivering a positive carry-out experience.
• Answer questions and help guests with the ordering process.
• Demonstrate active listening during interactions.
• Use menu knowledge to make recommendations and handle allergies.
• Assist guests with the app for placing or picking up orders.
• Enter orders into a POS system accurately with attention to detail.
• Process payments including cash handling and credit/debit transactions.
• Pack orders quickly and accurately while maintaining quality.
• Support dessert finishing, barista functions, and beverage preparation as needed.
• Maintain cleanliness and organization of cashier and take-out areas.
• Complete closing tasks and perform side work with ownership.
• Work well under pressure with a positive, patient attitude.

Skills

Cash handling

POS system

Customer service

Communication

Multitasking

Team player

Tools

Cash registers

Credit/debit processing

Job description

Compensation Range

$15.00 - $21.25 / Hour

Overview

From behind our beautiful bakery counter, our Cashiers provide a memorable take-out experience. Dedicated, dependable, and hospitality driven, you’ll play an essential role in ensuring every To Go order is handled with care. Thriving in a high volume, full service restaurant, you’ll take pride in delivering consistent service that reflects our commitment to quality, order accuracy, and guest satisfaction. Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion and thoughtful attention to detail to every interaction, ensuring guests leave confident their order was handled perfectly.

Why Join our Team

Steady Hours, Flexible Life

• High-volume restaurant with consistent hours


• Flexible scheduling with full-time or part-time opportunities to fit your life


• Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)


• 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

• Paid vacation and sick time


• Medical, Dental, Vision, and Prescription coverage options


• Medical coverage starting as low as $12 per pay period


• Virtual Care and no cost online mental health services

Grow With Us

• World class training designed to support your personal and professional growth


• Career advancement opportunities – over half of our managers are promoted from within


• No cost GED or Associate Degree programs

Perks, Recognition & Community

• Perks and discounts including cell phone, gym, movie, and theme park savings


• Employee recognition and appreciation awards


• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter


• Opportunities to give back through community and charity events


• Join an award-winning company, including:
  
  
  • Fortune 100 Best Companies to Work For® (since 2014)
  
  
  • PEOPLE® Companies That Care (since 2021)
  
  
  • Great Place to Work® Certified
  
  
  
  

What You’ll Do

• Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience


• Answer phones and guest questions using clear, friendly communication


• Demonstrate active listening during guest interactions


• Use menu knowledge to make recommendations and handle food allergies confidently


• Assist guests with our app when placing or picking up orders


• Take and enter orders accurately using a POS system with attention to detail


• Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills


• Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction


• Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages


• Maintain cleanliness and organization of cashier and take out areas


• Complete closing tasks and sidework with consistency and ownership


• Work well under pressure with a positive, patient attitude

Your Background

• Previous restaurant, hospitality, or food service industry experience (required)


• Familiarity with front of house operations, including To Go orders or curbside service, a plus


• Experience with cash registers, cash handling, and credit/debit transactions


• Strong communication and interpersonal skills with a focus on guest service


• Ability to multitask and stay organized in a fast paced environment


• Dependable, reliable, adaptable, and punctual with a strong work ethic


• Team player who is passionate about hospitality and contributing to a positive workplace culture


• Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist


• Must be at least 18 years old

Who We Are

Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

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