Cash Services Teller Lead - SA TX

Loomis US; San Antonio (TX); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid PTO

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Flexible Spending

Health Savings Account

Dependent Care

Training & Development

Résumé du poste

Loomis US is seeking a Cash Management Service Teller Lead to supervise cash operations within vaulted facilities and to oversee staff performance. The role ensures security and accurate handling of currency and coin, while aligning with compliance and audit requirements.

You will schedule staffing, enforce procedures, and participate in training. This position emphasizes leadership, accountability, and delivering reliable customer service in a fast-paced environment at Loomis branches.

Qualifications

• Supervise workflow of cash operations within a vaulted facility and monitor staff performance.
• Ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, performance appraisals, and staff development.

Responsabilités

• Implement and monitor policies to ensure accountability and security of currency/coins in transit.
• Schedule staffing to meet productivity goals and approve exceptions.
• Review operating systems; maintain process effectiveness and control.
• Conduct routine audits and document results.
• Lead in ensuring standards are met and provide coaching to CMS personnel.
• Report disciplinary actions to CMS Supervisor and determine action.

Connaissances

Staff supervision

Cash handling

Inventory control

Customer service

Policy compliance

Description du poste

Job DescriptionWith a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

• Pay will be commensurate with skill set, experience and competency in similar role(s). ***

Job DescriptionWith a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

• Pay will be commensurate with skill set, experience and competency in similar role(s). ***

CASH MANAGEMENT SERVICE TELLER LEAD

Supervise workflow of cash operations within a vaulted facility, to include deposit/ATM residual cash verification, change order preparation, and currency/coin inventory management; while providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers. Monitor staff performance. Ensure accountability and security of all funds transiting the branch and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing.

General Functions

• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.
• Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.
• Problem solving-quickly and accurately resolve out of balance conditions.
• Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.
• Conduct routine audits and properly document audits as required by branch management and company policy.
• Assist in maintaining/improving branches.
• Lowers compliance rating.
• Take the lead in assuring that the standards/expectations are met, maintained, and challenged.
• Provide assistance in training and coaching all CMS personnel.
• Report any and all potential disciplinary actions and/or warnings to CMS Supervisor who consults CMS Manager who determine severity of action and observe corrective action plans/warnings to be addressed.
• Predict and/or evaluate productivity to maximize efficiency.
• Set the pace, accuracy, and speed sufficient to process the branch production minimum.
• Completion of any and all additional responsibilities that are assigned by the CMS Supervisor and /or Management Team Members on an \"as needed\" basis.

Performance Requires

• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Unrestricted wrist, hand, and finger dexterity.
• Accuracy and speed sufficient to process the branch production minimum.
• Daily hours vary with work volume; supervisors are responsible for all work in their assigned area.
• Required to either open or close department.
• Demonstrate good work ethics in a professional manner to fellow Employees and Customer

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Details

Job Family

Hourly

Job Function

Cash Management Service Teller

Pay Type

Hourly