Cash Receiving Supervisor

Blue Shield of California; California; Hybrid; USD 77,000 - 116,000; Full time

Job summary

Blue Shield of California is seeking a Cash Receiving Supervisor in Lodi, CA to lead a team responsible for accurate, timely, and compliant processing of incoming payments and cash receipts. You will oversee cash handling, reconciliation, deposit operations, and related controls that support liquidity and financial reporting.

Your leadership will drive audit readiness, internal controls, and continuous improvement across Finance, Accounts Payable, Treasury, and Operations while maintaining

Qualifications

• Requires a Bachelor's degree or equivalent plus relevant experience.
• Minimum 5 years of relevant experience in finance or cash management.
• Experience leading teams and driving process improvements.
• Strong knowledge of cash receipt processing and banking operations.

Responsibilities

• Manage and develop a team of approximately 10 staff.
• Establish productivity metrics, dashboards, and performance expectations.
• Drive accountability, cross-training, and employee development.
• Ensure timely and accurate receipt, processing, reconciliation, and deposit of funds.
• Monitor workloads, aging items, and service levels.
• Maintain controls over cash handling and asset protection.
• Own cash receipt technologies such as lockbox and file transfers.
• Identify automation opportunities to improve efficiency and reduce risk.
• Develop desk-level procedures and internal controls.
• Present insights and recommendations to leadership.

Skills

Cash handling

Leadership

Excel

Dashboarding

Education

Bachelor’s degree in Accounting/Finance

High School Diploma/GED with experience

Tools

Microsoft Access

Job description

Your Role

As Cash Receiving Supervisor, you will lead a team responsible for the accurate, timely, and compliant processing of incoming payments and cash receipts. You will oversee cash handling, reconciliation, deposit operations, and related controls that support the organization's liquidity, financial reporting, and operational effectiveness.

Job Description

Your Role

As Cash Receiving Supervisor, you will lead a team responsible for the accurate, timely, and compliant processing of incoming payments and cash receipts. You will oversee cash handling, reconciliation, deposit operations, and related controls that support the organization's liquidity, financial reporting, and operational effectiveness.

Your leadership will help ensure strong internal controls, efficient cash flow management, audit readiness, and the safeguarding of company assets.

In addition to day-to-day operations, you will drive workforce planning, productivity management, process improvement, and automation initiatives to enhance service levels, reduce operational risk, and improve efficiency.

You will partner with stakeholders across Finance, Accounts Payable, Customer Service, Treasury, and Operations to resolve issues, support business objectives, and deliver measurable results.

Responsibilities

Your Work

In this role, you will:

• Manage and develop a team of approximately 10 staff
• Establish productivity metrics, dashboards, and performance expectations
• Drive accountability, cross-training, succession planning, and employee development
• Ensure timely and accurate receipt, processing, reconciliation, and deposit of funds
• Monitor workloads, aging items, and service levels
• Maintain strong controls over cash handling and asset protection
• Own cash receipt technologies such as Remote Deposit Capture, lockbox operations, and file transfers
• Partner with vendors to resolve system issues
• Identify automation opportunities that improve efficiency and reduce risk
• Develop and maintain desk-level procedures, policies, and internal controls
• Identify operational and compliance risks before they become issues
• Ensure audit readiness and regulatory compliance
• Build and maintain productivity dashboards and operational reporting
• Analyze trends, volumes, exceptions, backlog, and performance metrics
• Present actionable insights and recommendations to leadership
• Collaborate with Customer Service, Accounting, Treasury, Accounts Payable, Vendors, and business stakeholders
• Resolve payment discrepancies and operational issues
• Communicate effectively with both frontline staff and senior leadership

Qualifications

Your Knowledge and Experience

• Requires Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Degree in Accounting, Finance, Economics, or related field highly preferred
• Requires a minimum of 5 years of relevant experience
• Requires a minimum of 2 years of experience operating in a lead role or equivalent leadership training or manager training
• Strong accounting, financial operations, and cash management background
• Experience managing cash receipt processing, banking operations, lockbox, treasury, payment processing, or related functions
• Proficient in Microsoft Excel and Access
• Experience developing dashboards, productivity metrics, KPIs, and operational reporting
• Ability to analyze financial and operational data and provide actionable recommendations
• Knowledge of internal controls, audit requirements, compliance standards, and risk management practices
• Demonstrated ability to plan ahead, identify operational and compliance risks, and implement mitigation strategies
• Experience leading process improvement, automation, or system enhancement initiatives
• Strong communication, organizational, stakeholder management, and problem-solving skills
• Experience hiring, coaching, developing, and retaining high-performing teams

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Us

About Blue Shield of California and the Ascendiun Family of Companies

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Ascendiun, we believe in a brighter future for healthcare. As the parent to a family of four innovative healthcare companies, we’re reimagining what we can. Ascendiun is guided by the goal of transforming a dysfunctional American health care system into one worthy of our family and friends and sustainably affordable for everyone.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, and showing empathy by understanding others’ perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

JOB INFO

Job Schedule : Full time

Locations :

Lodi, CA, United States

CA, United States

Pay Range for California : $77,220.00 to $115,940.00

Pay Range for Bay Area : $87,048.00 to $130,696.00

Note : Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.

Role can be filled by a candidate requiring sponsorship : No