Cash Receipts Supervisor

Yusen Logistics Americas Inc.; Franklin (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

10 days PTO

Bonus plan eligibility

7 paid holidays

OT pay where applicable

Flexible Spending Accounts and more

Job summary

Yusen Logistics Americas Inc. is seeking a Cash Applications Supervisor in Franklin, TN to lead the cash applications team and ensure accurate, timely processing and reporting.

You will oversee deposits, reconciliations, and SLA adherence, while driving process improvements across ERP and treasury systems. The role requires strong analytical, communication, and training skills, with experience in SAP/ERP environments and Power BI.

Qualifications

• Bachelor's degree preferred; four years in supervisory/management may substitute.
• Minimum five years cash management experience with three years in supervision.
• Experience in Fortune 500; transportation sector preferred.
• Strong cash management knowledge and internal controls.
• Excellent communication with banks and management teams.
• Adept at Excel, Power BI, ERP systems; SAP experience a plus.

Responsibilities

• Oversee cash-related functions: deposits, cash entry, GL allocation, reconciliation.
• Ensure timely processing of cash receipts, including EFTs and lockbox.
• Resolve payment discrepancies and report risks to management.
• Prepare cash reports using Excel, ERP, TMS, and Power BI.
• Train staff on cash policies, controls, and system processes.
• Monitor SLA adherence; assign workloads and priorities.
• Support audits and provide follow-up on discrepancies.
• Interact with internal/external customers in USD and CAD.

Skills

Leadership

Cash management

Verbal & written communication

Analytical skills

Training staff

Time management

Data interpretation

Education

Bachelor's degree preferred

Supervisory/management experience

Tools

SAP

ERP system

Power BI

Microsoft Excel

Microsoft Word

Outlook

Job description

Cash Receipts Supervisor

Job Locations

US-TN-Franklin

Position Summary

The Cash Applications Supervisor oversees daily, weekly, and monthly cash application activities while providing leadership, direction, and supervision to the Cash Applications team. The role is responsible for accurate and timely cash processing, reconciliation, reporting, issue resolution, policy compliance, and continuous process improvement.

Responsibilities

Essential Duties and Responsibilities

• Provide oversight for all cash-related functions, including deposits, cash entry, general ledger allocation, and reconciliation of system entries to actual activity.
• Ensure the timely and accurate processing of all cash receipts, including electronic funds transfers (EFTs) and lockbox transactions.
• Resolve payment discrepancies promptly and communicate results, risks, and outstanding items to management.
• Respond to internal and external inquiries related to cash receipts in both U.S. and Canadian dollars (USD and CAD).
• Review, maintain, and produce cash-related reports using Microsoft Excel, the enterprise resource planning (ERP) system, the treasury management system (TMS), and Power BI.
• Research identified issues and discrepancies related to cash receipts and provide timely follow-up through resolution.
• Assist with annual and semiannual accounting audits, including J-SOX testing and reviews.
• Train staff on current cash management policies, procedures, controls, and system processes.
• Enforce cash management policies and procedures and recommend automation or process changes that improve efficiency, accuracy, and internal controls.
• Assign workloads, establish priorities, and resolve workflow issues to support service-level agreement (SLA) requirements.
• Monitor and evaluate employee performance and recommend training, coaching, and development opportunities as appropriate.
• Provide support to the Settlement Manager and other management personnel, and complete special projects as assigned.
• Review, maintain, and follow up with staff on all cash transactions to ensure resolution within established SLA requirements.
• Perform, document, and retain daily audit records for sampled cash receipts to verify the accuracy of cash application entries.

Qualifications

• Bachelor's degree preferred. Four years of supervisory and/or management experience may be considered in lieu of a degree.
• At least five years of cash management experience, including three or more years in a supervisory role. Experience in a Fortune 500 environment and the transportation industry is preferred.
• Strong knowledge of cash management procedures, cash application controls, and corporate banking operations.
• Understanding of how industry and economic events may affect operations.
• Excellent verbal and written communication skills, including the ability to interact effectively with banks and all levels of management.
• Ability to interact professionally and effectively with internal and external customers, both in person and by telephone.
• Strong analytical and financial analysis skills.
• Strong organizational and time-management skills, with the ability to manage multiple priorities while maintaining attention to detail.
• Ability to gather and interpret data, compile information, and prepare clear and accurate reports.
• Ability to train new hires on policies, procedures, controls, and systems.
• Demonstrated ability to coach, develop, and mentor staff.
• ERP system experience preferred; SAP experience is a plus. Proficiency in Microsoft Word and Outlook is required; intermediate proficiency in Microsoft Excel is required.
• Demonstrates integrity, ethical conduct, accountability, and alignment with organizational values.

Essential Job Functions

• Maintain regular and punctual attendance
• Work cooperatively with others
• Interact with employees and customers in an appropriate manner
• Complete assigned tasks/projects in a timely manner
• Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only

Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.