Cash Office/Customer Service Desk Associate

Boscov's Department Store, LLC; Westminster (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Starting rate: $15.50 per hour

Comprehensive benefits package

Weekly Pay

Paid vacation

401(k) with company match

Employee discount

Job summary

Boscov's Department Store, LLC is hiring a Cash Office/ Customer Service Desk Associate in Westminster, MD. You will reconcile cash, count the safe, assist customers, and process transactions ensuring accuracy and compliance with policies.

The role combines cash-handling duties with frontline customer service, requiring strong math, communication, and computer skills. Full-time schedule with competitive benefits and weekly pay offered.

Qualifications

• Basic math skills required.
• Prior cash handling experience preferred.
• Excellent written, verbal, and interpersonal communication with customers and coworkers.

Responsibilities

• Cash Office: Reconciliation of Cash Receipts.
• Counting the safe and audits.
• Complete daily paperwork per company policies and procedures.
• Register repair or answer questions related to the register.

Skills

Cash handling

Customer service

Mathematics

Verbal communication

Interpersonal skills

POS systems

Tools

Telxon

POS terminal

Adding machine

Job description

Cash Office/ Customer Service Desk Associate

Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.

Job Responsibilities

Responsibilities of the Cash Office Associate portion include:

• Reconciliation of Cash Receipts
• Counting the safe
• Performance of audits
• Accurately and efficiently completing all daily paperwork while adhering to company policies & procedures
• Register repair/ Answering questions related to the register

Responsibilities of the Customer Service Associate portion include:

• Provide customer service by completing customer requests and/or resolving issues in a timely manner.
• Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
• Make storewide announcements over public address system.
• Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements

Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.

Additional Requirements Include

• Possess basic math skills
• Prior cash handling required
• Retail and/or banking experience, preferred
• Ability to operate an adding machine
• Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
• Ability to learn computer systems, POS register, and telxon
• Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:

• Starting Rate: $15.50 per hour
• Comprehensive benefits package, including medical/dental/vision
• Short term disability/ Long term disability- voluntary
• Life Insurance (company paid)
• 401(k) w/ company match
• Weekly Pay
• Paid vacation
• Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer