Cash Office Associate — Flexible Hours & Customer Experience

The TJX Companies, Inc.; Jacksonville (NC); On-site; USD 1,756,000 - 1,825,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k)

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. seeks team members to deliver outstanding customer experiences and keep a clean, organized store environment. You may work in multiple areas as needed to support the business and participate in loss prevention and merchandising standards.

We value honesty, integrity, and respect, with opportunities for growth. Starting pay ranges from $12.75 to $13.25 per hour, and benefits include account discounts, EAP, and more.

Qualifications

• Possesses excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support various store areas as needed.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per procedures.
• Maintain store cleanliness and recovery throughout the day.
• Support shrink reduction goals and safety programs.
• Provide feedback and maintain safety compliance.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. seeks team members to deliver outstanding customer experiences and keep a clean, organized store environment. You may work in multiple areas as needed to support the business and participate in loss prevention and merchandising standards.

We value honesty, integrity, and respect, with opportunities for growth. Starting pay ranges from $12.75 to $13.25 per hour, and benefits include account discounts, EAP, and more.