Cash Management Representative - Remote

Med-Metrix; Nevada (IA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Med-Metrix is seeking a Cash Management Representative to handle payment posting, cash reconciliation and related tasks across multiple clients. You will use MPower workflow system and client host platforms to ensure accurate posting and timely processing.

The role requires a High School diploma and about 1 year in revenue cycle or posting; strong communication, problem solving and HIPAA awareness are essential for success.

Qualifications

• 1 year experience in revenue cycle insurance collections and/or payment posting.
• Basic knowledge of healthcare claims processing including: ICD-9, CPT, and HCPC codes.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong problem solving and sound judgment.
• High level of integrity and dependability with a strong sense of urgency and results oriented.

Responsibilities

• Cash management for multiple clients
• Record, post & reconcile of daily cash across multiple clients and PM systems
• Identify delayed, missing files and escalation to supervisor
• Maintain assigned WQ’s, identify trends and upscale as needed
• Unique client specific assigned workflows & tasks
• Post zero/denials batches timely and accurately
• Responsible for retrieving EOB’s to post payments & denials
• Resolve missing payment requests timely. Provide feedback to supervisor with identified trends and issues
• Work with client and internal partners to identify and resolve reconciliation topics
• Complete cash posting emails as assigned
• Meet and maintain quality and daily productivity standards established in departmental policies
• Use the MPower workflow system, client host system, payer websites and other tools available
• Adhere to the policies and procedures established for the client/team
• Other duties as assigned
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards.
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Skills

Interpersonal skills

Communication skills

Problem solving

Judgment

Integrity

Education

High School diploma or equivalent

Tools

MPower workflow system

Client host system

Payer websites

Microsoft Office Suite

Job description

Job Purpose

The Cash Management Representative is responsible for all elements of Cash Management which include but is not limited to: payment posting, allowance posting, electronical file processing, bank reconciliation and recording, batch posting reconciliation and recording, Co-Source monitoring and management.

Duties and Responsibilities

• Cash management for multiple clients
• Record, post & reconcile of daily cash across multiple clients and PM systems
• Identify delayed, missing files and escalation to supervisor
• Maintain assigned WQ’s, identify trends and upscale as needed
• Unique client specific assigned workflows & tasks
• Post zero/denials batches timely and accurately
• Responsible for retrieving EOB’s to post payments & denials
• Resolve missing payment requests timely. Provide feedback to supervisor with identified trends and issues
• Work with client and internal partners to identify and resolve reconciliation topics
• Complete cash posting emails as assigned
• Meet and maintain quality and daily productivity standards established in departmental policies
• Use the MPower workflow system, client host system, payer websites and other tools available
• Adhere to the policies and procedures established for the client/team
• Other duties as assigned
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

• High School diploma or equivalent required
• 1 year experience in revenue cycle insurance collections and/or payment posting
• Understanding an EOB and what the remarks or denials mean
• Basic knowledge of healthcare claims processing including: ICD-9, CPT, and HCPC codes
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Working Conditions

• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
• Physical Demands:While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands:The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment:The noise level in the work environment is usually minimal.

Hours: 8:30am - 5:00pm or 9:00am - 5:30pm EST

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.