Cash Management Representative

100 LCMC Health; New Orleans (LA); On-site; USD 25,000 - 33,000; Full time

Job summary

LCMC Health in New Orleans seeks a detail-oriented Cash Management Representative to post daily payments and adjustments, reconcile accounts, and improve posting processes. You will retrieve payer remits, analyze EOBs, and ensure accurate postings while maintaining HIPAA compliance and high-quality customer service.

The role requires healthcare billing experience or banking background, strong computer skills, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED with 2 years of healthcare billing/collections or banking experience.
• Strong clerical or banking experience acceptable.
• Must pass basic computer skills test and system-level training.
• Knowledge of transaction posting and daily reconciliation processes.

Responsibilities

• Post and reconcile daily cash and electronic or manual payments.
• Retrieve payer remits from various websites for posting.
• Analyze EOBs to ensure accurate posting of payments and adjustments.
• Investigate unidentified payments and apply to correct accounts.
• Run and analyze balancing reports for accuracy.
• Scan required cash posting documents into the electronic system.
• Identify and report balancing issues to supervisor.
• Maintain HIPAA compliance and confidentiality.

Skills

Payment posting

Reconciliation

Data analysis

Customer service

Time management

Attention to detail

Problem solving

Communication

Leadership

Inductive reasoning

Multi-tasking

Initiative

HIPAA compliance

Education

High school diploma or GED

Tools

Computer skills

System training

Remittance posting software

Job description

Your job is more than a job This role is expected to accurately post payments and adjustments among other duties. The Cash Management Representative supports the overall financial health of the organization by ensuring payments are applied to outstanding balances in a timely manner and by identifying variances for further follow-up.

Your Everyday Performs daily cash posting and reconciliation of electronic and manual payments. Responsible for retrieving payer remits from various websites for posting. Knowledge and understanding of electronic system posting logic. Assist with evaluating payment posting opportunities for 835 and EFT / ERA processing Analyze paper EOB to ensure accurate posting of payments and adjustments. Investigates the source of unidentified payments to ensure payments are applied to appropriate accounts. Run and analyze balancing report to ensure accurate posting. Scan all cash posting documents that are required into the electronic document system. Provide suggestions related to process improvement as appropriate. Clearly identify and report balancing issues to the department supervisor. Understand the time constraints and deadlines associated with payment research and application and ensure that all daily goals are met. Executes excellent customer service and professionalism when interacting with staff Acts in accordance with LCMC’s mission and values, while serving as a role model for ethical behavior Adheres to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines)

The Must-Haves Minimum: MINIMUM QUALIFICATIONS

• High school diploma or GED with 2 years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management OR Strong clerical or banking experience considered.

SKILLS AND ABILITIES

• Must be able to pass basic computer skills test and system level training.
• Demonstrates knowledge of: Transaction posting and daily reconciliation processes.
• Must be able to analyze trends that are seen from different payors and make recommendation.
• Must be able to operate with relative independence in a fast-paced environment.
• Ability to exercise good organizational and time management skills.
• Attention to detail and transaction accuracy is required.
• Demonstrated problem-solving and inductive reasoning skills, which manifest themselves in creative solutions for operational inefficiencies.
• Highly developed communication skills, successfully demonstrated in effectively working with a wide variety of people in both individual and team settings.
• Analytical skills necessary to perform calculations, analyze remit codes, transfer account reconciliation, and other mathematical functions.
• Ability to handle multiple tasks simultaneously.
• Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change.
• Demonstrates excellent leadership, conflict-resolution, and customer service skills.
• Exceptional writing and communication skills.
• Strong comfort level with computer systems.

WORK SHIFT: Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little come on in attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.