Cash Application Representative I

Hugh Chatham Health; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan with company match

Educational assistance

Job summary

Advocate Health is seeking a Cash Posting professional to accurately post payments, denials, and adjustments from ERAs, EOBs, and patient payments. The role requires handling bank lockbox, 835 files, and various payment types while ensuring timely posting and reconciliation.

Ideal candidates have an Associate degree or equivalent experience and 2 years in cash operations or project management. The position offers full-time hours with a Monday–Friday schedule in Milwaukee, WI.

Qualifications

• Associate degree or equivalent experience in a related field.
• 2 years of experience in project management or cash operations related fields.
• Strong accuracy, detail orientation, and numerical aptitude.

Responsibilities

• Post high volumes of payments, denials, and adjustments from ERAs, paper EOBs, and patient payments.
• Apply all payments to patient accounts in a timely and accurate manner.
• Post non-cash vouchers and manual adjustments with proper documentation.
• Monitor and resolve unapplied cash daily to reduce undistriubed funds.
• Reconcile posted payments with bank deposits and remittance files.
• Route denials for follow-up to appropriate departments.
• Maintain proficiency with integrated payment posting and AR systems.
• Perform routine administrative tasks and uphold policies and standards.

Skills

Accuracy

Attention to detail

Reading EOB

Initiative

Team collaboration

Organizational skills

Mathematics aptitude

Problem solving

Education

Associate degree or equivalent experience

Job description

Department

10272 Enterprise Revenue Cycle - Cash Posting: Midwest

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Monday-Friday 0700-1700 (flexible)

Pay Range

$21.85 - $32.80

Major Responsibilities

• Accurately post high volumes of payments, denials, and adjustments from electronic remittance advices (ERAs), paper EOBs, and patient payments.
• Apply all payments including bank lockbox, 835 files, credit card, check payments, and accounting GL transfers, to the appropriate patient accounts in a timely and accurate manner.
• Post non-cash vouchers and manual adjustments, ensuring proper documentation and reconciliation of all transactions.
• Monitor and resolve unapplied cash daily, working to reduce both unapplied and undistributed funds from clearing and patient account perspectives.
• Reconcile posted payments with bank deposits and remittance files to ensure accuracy and completeness.
• Accurately post all denials and route them to the appropriate departments for follow-up.
• Maintain proficiency in integrated systems and tools used for payment posting and account management.
• Perform administrative tasks such as filing, photocopying, and processing PDFs of related documents.
• Adhere to Advocate Health policies, procedures, productivity and quality standards, and internal audit guidelines.
• Demonstrate strong organizational and time management skills to meet daily posting and reconciliation deadlines.
• Apply basic accounting and accounts receivable (AR) management principles to ensure financial accuracy and integrity.

Licensure, Registration, And/or Certification Required

None Required.

Education Required

Associate degree or Equivalent Experience

Experience Required

2 years of Experience in Project Management or Cash Operations related fields.

Knowledge, Skills & Abilities Required

• Accuracy and attention to detail
• Reading and understanding EOB
• Initiative and Team Collaboration
• Good organizational ability and communication skills
• Basic bookkeeping and strong mathematics aptitude
• Consistently exercise logic and reasoning to assess and resolve problems.

Physical Requirements And Working Conditions

• Lifting 10 pounds or more for mailing.
• Sitting for extended periods of time.

Preferred Education:

Bachelor's Degree or 3 years of revenue cycle experience

Preferred Experience

2-3 years of Experience in Project Management or Cash Operations related fields.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.