Cash Accountability

Hy-Vee Inc; West Des Moines (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee Inc in West Des Moines, IA is seeking a Cash Accountability role to help keep store finances accurate and secure daily. You'll count and balance cash registers, manage the safe, and ensure cashiers have what they need to serve customers efficiently.

The role requires detail orientation, trustworthiness, and the ability to troubleshoot register issues. You will train cashiers, operate point-of-sale systems, and support other store operations as assigned.

Qualifications

• High school diploma or equivalent required.
• 6 months to 1 year in a similar role preferred.

Responsibilities

• Greet customers with a smile and provide friendly service.
• Count and balance registers after each shift.
• Maintain cash in the safe and address discrepancies.
• Operate register functions and assist in other areas as needed.
• Train cashiers and support store operations.
• Protect confidentiality of financial information.

Skills

Cash handling

Attention to detail

Customer service

Trustworthy and discreet

Basic math skills

Education

High school diploma or equivalent

Job description

Additional Considerations (if any): At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title

Cash Accountability

Department

General

FLSA

Hourly

Revision Date

07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

The Cash Accountability role is essential to keeping the store's finances accurate and secure every single day. In this role, you'll be responsible for counting and balancing registers, managing the safe, investigating discrepancies, and ensuring cashiers have everything they need to serve customers smoothly. If you are detail-oriented, trustworthy, and thrive in a role where accuracy really matters, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service by greeting customers with a smile and making every interaction a positive one
• Count registers after each cashier shift across all areas of the store and balance each register for cash and coin
• Ensure each cash pull is placed in the safe and that registers have adequate cash on hand, loaning money from the safe to registers as necessary
• Sort checks, coupons, payouts, and charges and place them in the appropriate register files
• Calculate cash over and short amounts and investigate any discrepancies
• Approve checks written for cash or payment of merchandise purchases
• Reconcile money orders, Western Union, utilities, bank cards, gift cards, and other applicable items
• Perform all register operations functions and stay knowledgeable of look-up numbers, department numbers, and item features
• Troubleshoot mechanical register issues such as receipt paper jams and act as cashier where applicable
• Train cashiers and maintain an ongoing training program
• Operate menu-driven computer programs using a mouse, 10-key keypad, and alphanumeric keyboard
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Add, subtract, multiply, and divide whole numbers accurately and efficiently
• Carry out detailed written and verbal instructions with care and precision
• File, post, sort, and organize materials and paperwork
• Read and follow product safety information as needed
• Maintain a high level of discretion and integrity when handling confidential financial information
• Communicate professionally with customers, cashiers, and store leadership

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers

Education and Experience

High school diploma or equivalent experience required 6 months to 1 year of similar or related experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This role is primarily performed in a store environment where you'll handle cash, registers, and financial records throughout your shift. There is occasional pressure to meet deadlines, and you'll regularly work with sensitive financial information. Safety and confidentiality are always a priority.

Employment is contingent upon the successful completion of a pre employment drug screen.