Caseworker

Tides Family Services; Providence (RI); On-site; USD 44,000 - 53,500; Full time

Job summary

Tides Family Services is seeking a dedicated Caseworker to support youth in the Outreach and Tracking Program. This role involves providing strengths-based support, collaborating with a clinical team, and ensuring client safety in home and community settings.

Candidates should possess strong problem-solving skills and an associate degree, while a bachelor’s degree is preferred. Bilingual skills in Spanish, Portuguese, or Creole are highly valued. The position offers a salary range of $44,000 – $53,500 based on qualifications and experience.

Qualifications

• Strong problem-solving and interpersonal skills.
• Associate degree required, Bachelor's preferred.
• Valid driver’s license and registered vehicle are required.

Responsibilities

• Provide in-home and community support to clients.
• Work collaboratively with an integrated team of caseworkers.
• Provide counseling and other services to ensure safety.

Skills

Strong problem-solving skills

Interpersonal skills

Relationship building

Bilingual in Spanish, Portuguese, or Creole

Education

Associate degree

Bachelor's degree

Tools

Electronic Health Record systems

Registered vehicle

Job description

Description

Tides Family Services is a nonprofit organization committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An "Agency Without Walls", our services are delivered in homes, communities, and schools... wherever our youth are.

Position Summary

Caseworkers work with youth referred to the Outreach and Tracking Program at TFS who are typically struggling with school attendance and at risk of involvement with Truancy Court, Family Court, and/or the Child Welfare System. This program aims to increase school attendance and performance as well as overall functioning in the home and community.

The schedule is rotating: 7:00 AM – 3:00 PM, 8:00 AM – 4:00 PM, and 11:00 AM – 7:00 PM. The supervisor will inform the assigned schedule at least one month in advance.

Essential Functions

• Provide in-home and community strengths-based support to clients and families (face-to-face appointments daily and on‑call responsibility according to 2/3‑person team schedules).
• Work collaboratively with an integrated team of caseworkers, behavioral assistants, and clinicians to develop treatment goals, conduct evaluations and utilization reviews, provide resources, advocacy, routine assessments, transportation, adaptive living skills, and build relationships with clients and families.
• Provide counseling and other services to ensure client and family safety.
• Build and sustain collaborations with community partners, including health, education, vocational, legal, and family‑intervention providers with the goal of increasing access to services.
• Serve as liaison and advocate between the program, community, and surrounding neighbors to build partnerships.
• Work in accordance with the NASW Code of Ethics.
• Complete clinical documentation in the Agency's Electronic Health Record as required.
• Attend and participate in all required program meetings, including daily group supervision.
• Meet client engagement productivity expectations as outlined by the program or supervisor.
• Coordinate activities and resources that benefit all clients and families within TFS.

Requirements

• Strong problem‑solving and interpersonal skills.
• Skill in building relationships with internal team, stakeholders, clients and families, schools, law enforcement, and other community resources.
• Associate degree – Required.
• Bachelor's degree – Preferred.
• Valid driver’s license and registered/inspected vehicle – Required.
• Bilingual in Spanish, Portuguese, or Creole – Preferred.

Salary Range

$44,000 – $53,500. Compensation will be determined based on the candidate’s experience, education, language capacity, skills, and other qualifications relevant to the role, in alignment with organizational parity guidelines and market conditions.

The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission‑driven candidates to apply. We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer.