Caseworker

Wayne Township Trustee Office Allen County; Fort Wayne (IN); On-site; USD 42,000 - 45,000; Full time

Job summary

Wayne Township Caseworker is a position under the Director of Intake/Case Management. The role administers and processes client cases for Township Assistance, helping clients access needed resources and services while maintaining confidentiality.

Responsibilities include interviewing clients, granting or denying assistance per WTTO standards, and performing home visits for homebound clients. Requires a valid driver’s license and strong communication and organizational skills.

Qualifications

• Experience or degree in Social Work, Human Services, or a related field is preferred.
• Ability to operate general office equipment.
• Experience in word processing and messaging systems.
• Excellent written and verbal communication skills. Ability to diplomatically interact with people with diverse cultural, financial, and educational backgrounds.
• Ability to use basic mathematical skills (addition, subtraction, multiplication, division - including prorating) in various units of measure, using whole numbers, common fractions, decimals, and percentages.
• Excellent organizational skills and time management skills.
• Excellent interviewing skills.
• Ability to work well under pressure.
• Experience in customer service.
• Valid driver's license

Responsibilities

• Represent the Wayne Township Trustee Office with professional and compassionate delivery of social services.
• Maintain an excellent understanding of the Wayne Township Trustee Office (WTTO) Eligibility Standards and Indiana Code regarding Townships.
• Interview clients and administer assistance (granting and denying) according to WTTO Eligibility Standards.
• Efficient use of Township funds.
• Maintain confidentiality.
• Maintain a good working relationship with, and an excellent understanding of utility, faith-based, and social service agencies/organizations, and the services they provide.
• Perform home visits for homebound clients. (Valid driver's license is essential for this position)

Skills

Social Work

Human Services

Office Equipment

Word Processing

Communication Skills

Interpersonal Skills

Time Management

Interviewing

Customer Service

Driver's License

Education

Social Work Degree

Related Field Degree

Tools

MS Office

Messaging Systems

Job description

CONDENSED JOB DESCRIPTION
POSITION: Caseworker
RATE OF PAY: $20.00
$20.50/hour bilingual (fluent in English and Spanish or English and Burmese)

SUMMARY

Wayne Township Caseworker works directly under the Director of Intake/Case Management. Caseworkers administer and processes client cases as needed for Township Assistance. Caseworkers are responsible for assisting clients with Wayne Township process for gaining needed resources. Caseworker duties include acknowledging and processing clients' requests for assistance.

QUALIFICATIONS:

• Experience or degree in Social Work, Human Services, or a related field is preferred.


• Ability to operate general office equipment.


• Experience in word processing and messaging systems.


• Excellent written and verbal communication skills. Ability to diplomatically interact with people with diverse cultural, financial, and educational backgrounds.


• Ability to use basic mathematical skills (addition, subtraction, multiplication, division - including prorating) in various units of measure, using whole numbers, common fractions, decimals, and percentages.


• Excellent organizational skills and time management skills.


• Excellent interviewing skills.


• Ability to work well under pressure.


• Experience in customer service.


• Valid driver's license

ESSENTIAL FUNCTIONS:

• Represent the Wayne Township Trustee Office with professional and compassionate delivery of social services.


• Maintain an excellent understanding of the Wayne Township Trustee Office (WTTO) Eligibility Standards and Indiana Code regarding Townships.


• Interview clients and administer assistance (granting and denying) according to WTTO Eligibility Standards.


• Efficient use of Township funds.


• Maintain confidentiality.


• Maintain a good working relationship with, and an excellent understanding of utility, faith-based, and social service agencies/organizations, and the services they provide.


• Perform home visits for homebound clients. (Valid driver's license is essential for this position)