Casework Specialist- After Hours, Shift 2

Chester-County-of-Pennsylvania; Westtown (Chester County); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

None

Job summary

Chester County of Pennsylvania is seeking a County Casework Specialist for the after-hours shift, handling calls alleging abuse or dependency and coordinating timely responses. The role involves assessing risk, investigations, and ensuring services are delivered within mandated timeframes, with collaboration among child and adult serving agencies.

Ideal candidates hold a relevant Bachelor's degree, a Direct Service Caseworker Certification, and a valid driver's license, plus 2 years of paid

Qualifications

• Bachelor's degree in Social Work or Social Sciences with 2 years paid social services experience.
• Degree from an accredited college/university.
• Direct Service Caseworker Certification.
• Valid driver's license and private vehicle.

Responsibilities

• Assess calls alleging abuse and determine response level.
• Conduct investigations and ensure mandated services are provided.
• Produce and maintain reports reflecting services provided and case outcomes.
• Attend conferences with collateral agencies and inter-agency meetings.
• Maintain professional public image per policy and complete tasks as required.

Skills

Social service experience

Client interviewing

Education

Bachelor's in Social Work

Bachelor's in Social Sciences

12 credits in social sciences

Tools

Office Suite

Outlook

CASE documentation (CAPS)

Job description

The County Casework Specialist, After Hours Shift 2 works from 4:30 Friday night to 8:30 Monday morning. This person will be in the office at 4:30 pm and will be available until 9:00 am on Monday morning. Responsible for assessing calls from the community alleging abuse and or dependency issues. Determining response level, conducting investigations and ensuring services are provided within mandated time frames. A person in this position is expected to demonstrate the System of Care Practice Model which maximizes all resources around an individual or family. This system of care includes child and adult serving agencies and community partners that join with an individual or family to meet their goals.

Hours are 5pm Friday to 8:30 am Monday

Essential duties, tasks and accountabilities will vary by unit and may include the following:

• Assess situation to determine if child is at risk of harm in accordance with regulatory guidelines.
• Ensure timely electronic documentation
• Produce and maintain reports and records in accordance with state regulations and agency policies to reflect services needs social services provided and case outcomes.
• Prepare monthly response statistics.
• Attend conferences with collateral agencies as they relate to case management services.
• Attend meetings: Intake Unit General Business and in-office supervisory as required.
• Attend training sessions throughout the year.
• Maintain a professional public image per county and agency policy.
• Perform other duties, tasks and special projects, as required.

Minimum Requirements:

• Bachelor's in Social Work; or Bachelor's in the Social Sciences; or Bachelor's with 12 credits in the Social Sciences. All to include 2 years of paid Social Services experience.
• Degree must be from an accredited college/ university.
• Social Work is defined as providing services to families to help them attain a more satisfactory social, economic, mental or physical adjustment to their environment. Interviewing clients to obtain social histories, providing comprehensive information about agency programs/ services, determine eligibility for services, provide information and referral, navigate systems and negotiate/ advocate for services and formulate/ implement pians for change.
• Direct Service Caseworker Certification
• Valid driver's license and use of a private vehicle.

Preferred Skills, Knowledge & Experience:

• Two years of paid experience in Child Welfare investigations.
• Two years of paid Child Welfare experience
• Two years of paid experience in investigatory process/ procedures
• Background and knowledge in social work and psychology.

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:

To perform this job successfully, an individual should have:

• Basic Office Suite Skills, (Word, Excel, PowerPoint, and Explorer).
• Basic Outlook Skills (email and calendar)
• Basic CAPS skills (case documentation)

Physical Demands:

While performing the duties of this position, the employee is frequently required to stand, walk, sit, talk or hear, taste or smell and travel to and from different locations. Occasionally, the employee will need to reach above shoulder height, and climb stairs. On rare occasions, the employee will need to work with arms above shoulder height, bend at the waist or work bent at the waist lift or carry items, and work with an uncommon level of noise.

The specific vision requirement for this position is:

• Close vision (clear vision at 20 inches or less).
• Work Environment:
• The noise level in the work environment is usually quiet to moderate
• Inclement weather can contribute to hazardous travel conditions.
• Attending initial intakes atone and in all types of neighborhoods can potentially place you in an unsafe environment.
• Field work, as assigned.
• Court appearances, as necessary.

Other:

• This position requires extensive reading.
• Ability to work extended hours, as needed.
• This position requires professionalism.