Casework Associate I / Human Services Coordinator

Health & Human Services; Hickory (NC); Hybrid; USD 32,000 - 57,000; Full time

Benefits offered by this job

Hybrid-teleworking

Job summary

North Carolina Department of Health and Human Services (DHHS) in Hickory, NC is hiring a Casework Associate I to assist individuals with disabilities, develop individualized plans, and coordinate services to overcome barriers and gain employment. The role emphasizes counseling, progress monitoring, and collaboration with community partners.

The position may include hybrid-teleworking with weekly onsite hours, requiring a Bachelor's degree and relevant experience.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• One year of related experience in casework or counseling.
• Experience in techniques of casework or counseling preferred.

Responsibilities

• Evaluate professional diagnostic data to determine eligibility and required rehabilitation services.
• Develop and implement written plans of services with consumer, parent and/or guardian.
• Provide rehabilitation services within counseling relationships and provide supportive counseling.
• Monitor the consumer’s progress throughout service delivery.
• Work with community partners to help individuals with disabilities obtain suitable employment.
• Document service delivery and case progress in the case management system.

Skills

Disability experience

Case management

Team collaboration

Education

Bachelor's degree in related field

Job description

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Casework Associate I (S) Position Number 60054889 Grade NC04

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This Casework Associate I position is located in the Hickory VR/IL Unit Office in Catawba County. The primary purpose of this position is, under the supervision of the Unit Manager or designee, to assist individuals with disabilities in achieving their career and independent living goals by providing counseling, developing individualized plans, and coordinating services to help them overcome barriers to their disabilities, live independently, and/or obtain and maintain gainful employment.

Job responsibilities include the following:

• Evaluating professional diagnostic data to determine eligibility and required rehabilitation services
• Developing and implementing written plans of services in conjunction with the consumer, parent and/or guardian
• Providing rehabilitation services within the context of a guidance and counseling relationship and provide supportive counseling
• Monitoring the consumer’s progress throughout the service delivery process
• Working directly with community partners in order to assist individuals with disabilities in becoming suitably employed
• Documenting service delivery and case progress in the case management system as required by agency policy

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range $32,287 - $56,502

Recruitment Range $32,287 - $49,208

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Knowledge of or experience working with people with disabilities
• Knowledge of or experience with case management
• Knowledge of or experience working within a team setting

REPOST - Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy

Posting closes at 11:59 p.m. the night before the closing date

Position is funded in part through federal funds

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation & Benefits

The State of North Carolina offers excellent comprehensive benefits.

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
• Employees also receive paid vacation, sick, and community service leave
• In addition, paid parental leave is available to eligible employees

Visit website for State Benefits Supplemental and Contact Information

The State of North Carolina is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

Applicants may be subject to a criminal background check.

All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

The hiring process may take several weeks.

Degrees must be received from appropriately accredited institutions.

Transcripts and degree evaluations may be uploaded with your application.

Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.

Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution; or Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling; or an equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

All job postings close at 11:59pm the night before the End Date on the posting.