Casework Associate - Dillon JDC

nc; North Carolina; On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid sick leave

Paid holidays

Retirement

Job summary

The North Carolina Department of Public Safety is seeking a Casework Associate II (S) to provide case management and coordinate medical, mental health, and substance abuse services for detained juveniles. The role emphasizes documentation, data reporting, and liaison work with multiple agencies.

The position follows a 1st shift schedule, typically Monday–Friday, with potential for additional shifts. State benefits, paid leave, and retirement are included as part of the compensation package.

Qualifications

• Bachelor's degree in a field related to juvenile justice or social services.
• Two years of directly related work experience with client populations.
• Familiarity with HIPAA and confidentiality policies.

Responsibilities

• Provide case management and coordination of services concerning medical, mental health, and substance abuse issues for detained juveniles.
• Schedule health, mental health, and substance abuse appointments and arrange transportation as needed.
• Document results of assessments, treatments, and follow-ups in the juvenile records and electronic systems.
• Compile and maintain data for monthly reports and program metrics.
• Ensure medical policy compliance and continuity of medication across providers.
• Directly supervise juveniles in the center and ensure center procedures are followed.
• Provide crisis intervention and group counseling as part of behavioral health services.

Skills

Case management

Coordination

Crisis intervention

Group counseling

HIPAA

Communication

Education

Bachelor's degree in related field

Job description

Agency

Safety

Division

70000075 Dept of Public Safety

Job Classification Title

Casework Associate II (S)

Position Number

65037555

Grade

NC06

About Us

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Description of Work

We are looking for candidates who have a passion for helping court-involved youth. We are Working Together to Strengthen North Carolina’s Youth and Families!

The Division of Juvenile Justice and Delinquency Prevention is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. If you have a passion for making a difference in the lives of North Carolina's youth, we welcome you to be part of the team.

The State of North Carolina provides work/life balance, a team-oriented culture, opportunities for advancement, and interesting work. If you are looking to serve others, this is the place for you.

The primary purpose of this position is to:

• Provide case management and coordination of services concerning medical, mental health, and substance abuse issues thus providing a continuum of care to the juveniles being detained.
• Serve as contact person and liaison between the juvenile, center, medical services provider, mental health services provider, substance abuse services provider, Juvenile Court Counselors, Department of Social Services representatives, Health Department, hospital/ER and any other professional agencies, community agencies, or stakeholders within the scope of the Department's confidentiality policy and HIPAA.
• Schedule health, mental health, and substance abuse related appointments as indicated as well as provide or arrange transportation to the appointments and accompany juvenile to appointment if the need is indicated.
• Required to document results of medical, mental health, and substance abuse assessments and testing; treatment provided; and any indicated follow-up in the juvenile's record, medical record, discharge summaries, and electronic database.
• Compile and maintain data which will be utilized to compile required monthly reports.
• Ensure Medical Policy compliance by checking medical records and medication administration for accuracy.
• Ensure medication supply is maintained by verifying medication, contacting the juvenile's parent/guardian, medication provider, hospital, and pharmacy to ensure continuation of medication and medication compliance.
• Required to directly supervise juveniles in the center.
• Ensure that the procedures and guidelines of the center are followed.
• Provide crisis intervention and group counseling.

The position confers with Court Counselors, Social Workers, Juvenile Officers, Psychologists, Lawyers and Parents regarding youth behavior.

Knowledge Skills and Abilities / Management Preferences

NC06 Salary Range: $34,270-$59,973

This is a repost. Previous applicants are still under consideration and do not need to reapply.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Management Preferences

(These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.)

• Demonstrated knowledge of social work practices with their application to casework, group work and/or community problems
• Demonstrated experience working with individuals who have behavioral problems and/or socioeconomic problems and creating treatment plans.
• Knowledge of governmental and/or private organizations using resources in the community.
• Knowledge of basic medical terminology.

Work Schedule

This is primarily a 1st shift position: Monday-Friday, 8:00am to 5:00pm. The work schedule is flexible and may include other shifts, weekends and holidays, and consultation after hours by staff reference medical, mental health, or medication issues.

Benefits

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, NC OSHR: Total Compensation Calculator.

Please note

You must be physically capable of applying the proper methods and procedures to physically restrain juveniles and defend self after being properly training by the department. The physical demands for this position will be discussed during the interview.

Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.edu to learn more.

Transcripts

• Degrees and transcripts must be received from appropriately accredited college or university.
• Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education.
• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification https://www.naces.org/members.

Military Experience

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.
• Applicants seeking National Guard Preference:
• A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
• A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22.

The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape. PREA Hiring and Promotion Prohibitions. Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved, and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency, prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.

If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification.

Per NC General Statute 143B-1209.54, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”) This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click "Application Status." If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.

#JJ

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in a field relative to the program from an appropriately accredited institution and two years of directly related work experience with the client population;

or Bachelor's degree from an appropriately accredited institution and three years of experience in a related programmatic area providing experience in the techniques of casework, group work, or community organization;

or an equivalent combination of education and experience.

Necessary Special Qualification

Applicants for positions designated as Juvenile Justice Officers are subject to and must meet the hiring and training standards established by the North Carolina Criminal Justice Education and Training Standards Commission, as defined in Title 12, Chapter 9 of the NC Administrative Code, by the statutory authority of GS 17C.

Selected applicant must attend and successfully complete and pass the Juvenile Justice Officer Basic Training certification program. The certification requires three weeks to complete and is comprised of classroom and physically demanding training. This training is carried out at regional training centers and requires consecutive overnight stays. In addition, the selected candidate must:

• Have or be able to obtain required documentation for certification as a Juvenile Justice Officer (i.e. a diploma).
• Pass a Criminal Background check
• Pass a Drug Screening test
• Pass a Psychological test
• Pass a Sexual Risk Screening test
• Pass a Physical (to include Vision and Hearing)
• Be a US citizen
• Be at least 20 years of age
• Have a valid driver's license

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

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