CASE Product Application & Training Specialist

CNH; Austin (TX); On-site; USD 86,625 - 132,825; Full time

Benefits offered by this job

Flexible work arrangements

Savings & Retirement benefits

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and V

Job summary

CNH Industrial is seeking a CASE Product Application & Training Specialist to support field teams, dealers, and customers by explaining machine functionality, specifications, and real-world applications. The role emphasizes technical and application expertise, strong customer-facing skills, and collaboration across the CASE network.

The position involves creating internal training materials, delivering dealer and sales training, and driving sales growth while traveling up to 70% across the

Qualifications

• Associate degree with 5+ years in heavy equipment, construction or agricultural sales.
• HS Diploma with 7+ years in heavy equipment, construction or agricultural sales and willingness to travel up to 70%.
• Bachelor’s degree or 10+ years of experience in heavy equipment industry.

Responsibilities

• Serve as a primary product and application support resource for the CASE field team, dealers, and customers.
• Provide detailed guidance on machine functionality, specifications, and configurations.
• Create and develop training materials for internal field teams and dealer networks.
• Deliver dealer and sales training to enhance product and application knowledge.
• Support and drive sales growth with current and future customers.
• Partner with CASE Territory Leaders and dealers to implement and execute sales strategies.
• Capture and articulate the Voice of the Customer and communicate insights to internal stakeholders.
• Act as a trusted technical and application advisor within assigned territories.

Education

Associate degree

HS Diploma

Bachelor’s degree (preferred)

Job description

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The CASE Product Application & Training Specialist plays a critical support role for the CASE field team, dealer network, and customers by representing machine functionality, specifications, and real-world application environments. This position ensures proper machine usage and optimal application fit while serving as a technical and application expert to drive sales growth and customer success.

This is a highly customer-facing, support-oriented role requiring strong product knowledge, application expertise, and the ability to respond quickly and effectively to product and application needs in the field.

Key Responsibilities

• Serve as a primary product and application support resource for the CASE field team, dealers, and customers
• Provide detailed guidance on machine functionality, specifications, and application configurations
• Create and develop training materials for internal field teams and dealer networks
• Deliver dealer and sales training to enhance product and application knowledge
• Support and drive sales growth with both current and future customers
• Partner with CASE Territory Leaders and dealers to implement and execute sales strategies
• Capture and articulate the Voice of the Customer (VOC) and communicate insights to internal stakeholders
• Act as a trusted technical and application advisor within assigned territories

Experience Required

• Associate degree with at least five (5) years of experience in heavy equipment, construction or agricultural sales

OR

• HS Diploma with at least seven (7) years of experience in heavy equipment, construction or agricultural sales
• Ability and willingness to travel up to 70%

Preferred Qualifications

• Bachelor’s degree or 10+ years of experience in the heavy equipment industry
• Operator experience and/or sales experience
• Strong understanding of construction equipment applications across multiple industries
• Demonstrated ability to drive results in competitive, goal-oriented environments

Pay Transparency

The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.).

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

If you need reasonable accommodation with the application process, please contact us at [e-mail].