Case Oversight & Administration Team Paralegal

Testing Site - JPMC; Columbus (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

JPMorganChase Legal Department is seeking a detail-oriented Senior Assistant Vice President, Legal Specialist in Columbus to manage case intake, document review, and matter data management. You will help ensure audit-ready electronic files and timely, accurate routing decisions while collaborating with attorneys, paralegals, and stakeholders.

The role emphasizes prioritizing urgent matters, maintaining organized files, and delivering concise issue summaries.

Qualifications

• 2+ years of paralegal or legal experience in corporate, law firm, or litigation support.
• Ability to triage and prioritize high volumes of time-sensitive work with strong attention to detail.
• Strong analytical and research skills across multiple sources/systems.
• Experience reviewing/interpreting legal documents (subpoenas, pleadings, notices, complaints).
• Excellent organizational and case file management, with audit-ready documentation.

Responsibilities

• Review incoming legal documents and triage for appropriate handling within Litigation.
• Prioritize documents based on risk, urgency, and deadlines.
• Escalate urgent matters with concise summaries and actions.
• Research and validate related complaints and materials for intake decisions.
• Navigate multiple systems to identify relationships, accounts, and related entities.
• Maintain electronic case files and accurate metadata for case lifecycle.
• Update matter records and filing history to support workflows.
• Respond to research requests with concise findings and sources.
• Support risk-aware prioritization and consistent intake decisions.
• Prepare operational reports and analyze metrics to improve processes.

Skills

Paralegal experience

Attention to detail

Analytical skills

Verbal and written communication

Independent work

Education

Bachelor's degree or Paralegal certificate

Tools

Case management systems

Job description

Help power operational excellence for one of the largest in-house litigation departments in the world. In this role, you’ll be on the front line of litigation support—turning time-sensitive legal service into organized, actionable case files. You’ll partner with attorneys, paralegals, and business stakeholders to ensure the right matters reach the right teams quickly and accurately. If you thrive in a high-volume environment and like solving complex routing and data puzzles independently, this is a strong fit.

As anAssistant Vice President, Legal Specialist Officerin theCase Oversight & Administration Team, you support litigation managed by theJPMorganChase Legal Departmentthrough case intake, legal document review, escalation research, and matter data management. You will help protect the firm by identifying urgent deadlines, ensuring complete and audit-ready electronic case files, and delivering clear issue summaries and routing recommendations. You’ll also contribute to operational reporting and basic analytics to improve workload management and intake effectiveness.

Job Responsibilities

• Reviewincoming legal documents (pleadings, subpoenas, notices, complaints, filings) andtriagefor appropriate handling within Litigation
• Prioritizedocuments based on risk, urgency, and time-sensitive requirements (service deadlines, hearings, TROs)
• Escalateurgent matters promptly with concise summaries, required actions, and supporting documentation
• Researchandvalidaterelated complaints, customer correspondence, prior matters, and supporting materials to inform intake and referral decisions
• Navigatemultiple internal and external systems toidentifycustomer relationships, accounts, and related entities associated with legal service
• Reconcileconflicting or incomplete data tolinkdocuments accurately to the correct matter, party, and case record
• Maintainelectronic case files, ensuring organized, complete, and audit-ready documentation throughout the case lifecycle
• Updatematter records with accurate metadata, party details, key dates, and filing history to support case management workflows
• Respondto attorney/paralegal research requests byprovidingconcise findings, source documents, and recommended routing/next steps
• Applylegal and business knowledge to support risk-aware prioritization and consistent intake decisions
• Prepareoperational reports andanalyzebasic metrics (volume, cycle time, aging, escalation drivers) to support process improvement

Required Qualifications, Capabilities, and Skills

• 2+ yearsof relevant paralegal or legal experience (corporate legal, law firm, litigation support, or similar)
• Demonstrated ability totriage and prioritizehigh volumes of time-sensitive work with strong attention to detail
• Stronganalytical and researchskills, including ability to validate facts across multiple sources/systems
• Proven experiencereviewing and interpretinglegal documents (e.g., subpoenas, pleadings, complaints, notices)
• Strongorganizational and case file managementskills, including maintaining complete electronic files and documentation standards
• Ability tosummarize issues clearlyand escalu with concise, action-oriented recommendations
• Effectivetime managementandproject/task managementskills; ability to manage competing priorities and deadlines
• Strongwritten and verbal communicationskills, including professional stakeholder interaction
• Ability to workindependentlywith sound judgment while collaborating in a team environment
• Comfort working acrossmultiple systems/toolsand maintaining high data accuracy
• Willingness and ability to successfully complete aconflicts of interest clearance reviewprior to employment

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree,Paralegal Certificate, or equivalent education
• Professional paralegal certification (e.g., NALA, NFPA)
• Experience supportinglitigation intake, service processing, or case managementin a corporate or law firm environment
• Working knowledge ofbanking and financeconcepts and how they intersect with litigation support
• Familiarity withU.S. laws/regulationsrelevant to the financial services industry
• Experience producingoperational reportingand basic performance analytics (volume, cycle time, aging, drivers)
• Demonstrated ability to contribute toprocess improvementin a high-volume operations or legal support setting

All candidates for roles in the Legal Department must successfully complete a conflicts of interest clearance review prior to commencement of employment.