Case Manager (Supportive Services for Veteran Families - SSVF)

Chestnut Health Systems; Granite City (IL); On-site; USD 44,000 - 51,000; Full time

Job summary

Chestnut Health Systems is seeking a committed SSVF Case Manager to assist veterans and their families by connecting them to housing, employment, and supportive services across Illinois and Missouri.

You will maintain charts, enter data, and advocate for trauma‑informed, veteran‑driven care while complying with program requirements and Chestnut's mission of health equity.

Qualifications

• Minimum high school diploma with 15 years in human services, health care, or military service.
• Bachelor's degree in a related field with 10 years of relevant experience or a Master's degree in a related area.
• Prefer military veterans of service or spouses/other immediate family members of military veterans.
• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR experience.
• Valid driver's license, private automobile insurance, and insurability.
• Ability to obtain DCFS CANTS Child Abuse Clearance.

Responsibilities

• Ensure accurate data entry, update SSVF databases, and adhere to program and Veteran Administration policies.
• Provide services identified in the Housing Stability Plan, ensuring they are veteran-driven and align with program requirements.
• Advocate for the recovery model of treatment, striving for trauma-informed care, empowerment, and respect.
• Facilitate outreach, referral linkage, and advocacy for recommended community resources.
• Foster positive interactions within Chestnut and the community to maintain a favorable program reputation.
• Participate in meetings, program development, and provide support to team members.
• Provide consultation to Chestnut staff, community providers, families, or others regarding referrals and progress.
• Attend events such as Veteran Fairs, job fairs, and conduct street outreach to locate and assist eligible veterans.
• Maintain SSVF Veteran Charts, advocate for housing sustainability, and promote Chestnut's culture of customer service.
• Maintain confidentiality of all organizational information.

Skills

MS Word

Excel

Outlook

Adobe Acrobat

EMR experience

Education

High school diploma

Bachelor's degree

Master's degree

Tools

Driver's license

Job description

Overview

Chestnut Health Systems is actively seeking a committed Supportive Services for Veteran Families (SSVF) Case Manager to join our team. This pivotal role entails providing crucial support and guidance to veterans and their families, ensuring access to vital resources and services. As an SSVF Case Manager, you will play a fundamental role in fostering stability and promoting well‑being within our veteran community across multiple regions, while facilitating essential connections with necessary services.

The anticipated starting pay for new hires for this position is between $44,400 - $50,575 annual salary.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community‑based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Responsibilities

In this role, you'll be responsible for various essential tasks.

• This includes ensuring accurate data entry, updating SSVF databases, and adhering to program and Veteran Administration policies.
• You'll directly provide services identified in the Housing Stability Plan, ensuring they are veteran‑driven and align with program requirements.
• Moreover, you'll advocate for the recovery model of treatment, striving for trauma‑informed care, empowerment, and respect.
• Facilitating outreach, referral linkage, and advocacy for recommended community resources is also a significant part of this role, ensuring that veterans and their support systems have access to essential services.
• Additionally, fostering positive interactions within Chestnut and the community to maintain a favorable program reputation is crucial.
• You'll participate actively in meetings, program development, and offer necessary support to team members when required.
• Furthermore, providing consultation to Chestnut staff, community providers, families, or others regarding referrals and progress made by veterans will be an essential part of your responsibilities.
• You'll also attend various events, such as Veteran Fairs, job fairs, and conduct street outreach to locate and assist eligible veterans.
• Ensuring the accuracy and maintenance of SSVF Veteran Charts, advocating for housing sustainability, assuming leadership roles as assigned, and promoting Chestnut's culture of customer service excellence will be integral facets of your role.
• Confidentiality maintenance of all organizational information gained while performing job responsibilities is of utmost importance.

Qualifications

• Minimum of a high school diploma with 15 years' experience in human services, health care, or military service, or a combination thereof.
• Bachelor's degree in a related field with 10 years of relevant experience or a Master's degree in a related area.
• Prefer military veterans of service or spouses/other immediate family members of military veterans.
• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR experience.
• Valid driver's license, private automobile insurance, and insurability.
• Ability to obtain DCFS CANTS Child Abuse Clearance.

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma‑informed, fully integrated care by combining behavioral health with community‑based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence‑based practices. Our empathic and innovative employees live our mission of making a difference.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience

The anticipated starting pay for new hires for this position is between $44,400 - $50,575 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job‑related qualifications, skills, education, experience, local market conditions, and internal equity.