Case Manager Specialist RN - Cardiology

Kaiser Permanente; Los Angeles (CA); On-site; USD 88,000 - 109,000; Full time

Job summary

Kaiser Permanente in Los Angeles is seeking an experienced RN for a case management role within a multidisciplinary team. You will assess patient needs, develop individualized care plans, and coordinate access to services across physicians, specialists, and facilities.

The role emphasizes patient advocacy, education, and efficient care transitions. The position requires active RN licensure in California with BLS, 2+ years clinical experience, and experience in cardiology or related programs.

Qualifications

• RN with clinical experience in acute or ambulatory settings.
• Home Based Cardiac Rehab experience 1 year.

Responsibilities

• Assess member needs and develop care management plans.
• Coordinate access to health services across providers.
• Monitor care and modify plans as needed.
• Coordinate transportation and transfer if indicated.
• Communicate program changes and develop protocols.
• Act as patient advocate and educator for self-management.

Education

Bachelor's degree or equivalent

Job description

Job Summary

Works collaboratively with an assigned panel of physicians to manage the patients specialized needs. The managing team does differ according to the chronic disease. Duties include assessment to identify member needs and development of specific care management plan to address needs. In conjunction with the Physician, implements care/treatment plan by coordinating access to health services across multiple providers/ disciplines, monitors care, makes determination to arrange transportation and transfer patient if indicated, identifies cost-effective measures, makes recommendations for alternative levels of care and utilization of resources, promotes self-care management and ensures paper work is completed. Is an indirect caregiver. Complies with other duties as described. Must be able to work collaboratively with the Multidisciplinary team.

• Evaluates and identifies members needs. Interfaces with Primary Care Physicians, Specialists and various disciplines on the development of case management plans/programs.
• Monitors and evaluates the effectiveness of the case management plans and modifies as necessary.
• Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families.
• Acts as a clinical liaison, per their specialty, with outside agencies such as County CCS, non-plan facilities, outside providers, employers and/or workers compensation carriers and third party administrators.
• Prepares reports, communicates program changes to appropriate staff and develops protocols in accordance with state regulations.
• Acts as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care.
• Develops individualized patient/family education plan focused on self-management, delivers patient/family education specific to a disease state.
• Develops and updates training and educational materials and presents to appropriate staff, members and families. Facilitates patients return to normal daily activities by teaching and making appropriate referrals for outside services/continued care.
• Consults with internal and external physicians, health care providers, discharge planners, and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.
• May need to facilitate transportation and housing arrangements for patient. Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.
• Participates in data collection and analysis of clinical outcomes of care and customer satisfaction standards. Participates in the formulation and implementation/monitoring of action strategies and outcomes of care or customer service. Ensures that accurate records are maintained of the care associated with each patient.
• Interprets regulations, health plan benefits, policies, and procedures for members, physicians, medical office staff, and contract providers and outside agencies.

Job Summary

Works collaboratively with an assigned panel of physicians to manage the patients specialized needs. The managing team does differ according to the chronic disease. Duties include assessment to identify member needs and development of specific care management plan to address needs. In conjunction with the Physician, implements care/treatment plan by coordinating access to health services across multiple providers/ disciplines, monitors care, makes determination to arrange transportation and transfer patient if indicated, identifies cost-effective measures, makes recommendations for alternative levels of care and utilization of resources, promotes self-care management and ensures paper work is completed. Is an indirect caregiver. Complies with other duties as described. Must be able to work collaboratively with the Multidisciplinary team.

Essential Responsibilities

• Evaluates and identifies members needs. Interfaces with Primary Care Physicians, Specialists and various disciplines on the development of case management plans/programs.
• Monitors and evaluates the effectiveness of the case management plans and modifies as necessary.
• Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families.
• Acts as a clinical liaison, per their specialty, with outside agencies such as County CCS, non-plan facilities, outside providers, employers and/or workers compensation carriers and third party administrators.
• Prepares reports, communicates program changes to appropriate staff and develops protocols in accordance with state regulations.
• Acts as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care.
• Develops individualized patient/family education plan focused on self-management, delivers patient/family education specific to a disease state.
• Develops and updates training and educational materials and presents to appropriate staff, members and families. Facilitates patients return to normal daily activities by teaching and making appropriate referrals for outside services/continued care.
• Consults with internal and external physicians, health care providers, discharge planners, and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.
• May need to facilitate transportation and housing arrangements for patient. Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.
• Participates in data collection and analysis of clinical outcomes of care and customer satisfaction standards. Participates in the formulation and implementation/monitoring of action strategies and outcomes of care or customer service. Ensures that accurate records are maintained of the care associated with each patient.
• Interprets regulations, health plan benefits, policies, and procedures for members, physicians, medical office staff, and contract providers and outside agencies.

Experience

Basic Qualifications

• Minimum two (2) years clinical experience as an RN in an acute care or ambulatory care setting required.
• Home Based Cardiac Rehab Program: One (1) year clinical experience in Cardiology.

Education

• Bachelors degree or equivalent experience four (4) years required.
• For positions in High Risk Infant Program: Bachelors degree in nursing or related field required.

License, Certification, Registration

• Registered Nurse License (California)
• Basic Life Support

Additional Requirements

• Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.
• Working knowledge of regulatory requirements and accreditation standards (TJC, Medicare, Medi-Cal, etc.).
• Demonstrated ability to utilize written and verbal communication, interpersonal, critical thinking and problem-solving skills required.
• Computer literacy skills required.
• Cancer Program: OCN required within one (1) year of hire.
• High Risk Infant Program: Meet requirements to be a CCS paneled provider.
• Regional Genetic Screening Program: BLS is not required.

Preferred Qualifications

• Case Management Certification or certification in the area of specialty preferred.
• Bachelors degree in nursing or healthcare related field preferred.

Notes

• Scheduled shift Monday-Friday 8:00-4:30, may rotate weekends and holidays

Primary Location

Primary Location: California,Los Angeles,1526 N. Edgemont Medical Offices

Scheduled Weekly Hours

Scheduled Weekly Hours: 40

Shift

Shift: Day

Workdays

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start

Working Hours Start: 08:00 AM

Working Hours End

Working Hours End: 04:30 PM

Job Schedule

Job Schedule: Full-time

Job Type

Job Type: Standard

Worker Location

Worker Location: Onsite

Employee Status

Employee Status: Regular

Employee Group/Union Affiliation

Employee Group/Union Affiliation: B21|AFSCME|SCNSC

Job Level

Job Level: Individual Contributor

Department

Department: 1526 Edgemont MOB - Cardiology-Reg Clinic - 0806

Pay Range

$64.74 - $79.23 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: No

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.