Case Manager-Social Worker AFTERNOONS

Henry Ford Health System; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Henry Ford Hospital - Detroit Main Campus seeks a Case Manager to guide patients from hospital to the next level of care, coordinating a broad range of social work services. You'll assess medical, social, and emotional needs and develop personalized post-discharge plans to ensure seamless transitions.

The role emphasizes collaboration with physicians, nurses, and community partners, with focus on advocacy, resource connection, and minimizing barriers to long-term wellness.

Qualifications

• Master's degree in Social Work required.
• Three years of clinical experience.
• Knowledge of social work practices and case management.
• Ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills.
• LMSW license required; CCM/ACM preferred.

Responsibilities

• Provide therapeutic intervention and social work services to patients and families.
• Assess patient needs and develop plans for hospital to community transitions.
• Coordinate services with hospital staff and community resources.
• Collaborate with healthcare teams to ensure continuity of care.

Skills

Communication

Interpersonal skills

Organization

Time management

EHR knowledge

Case management software

Education

MSW (Master's in Social Work)

3 years clinical experience

Tools

Electronic Health Records

Case management documentation systems

CMS knowledge

Job description

Henry Ford Hospital - Detroit Main Campus

2518239

FULL TIME 40 HOUR POSITION (AFTERNOON 3:00PM TO 11:30 PM)

Be the Difference Between a Hospital Stay and a Fresh Start.

Every patient has a story. Some are facing their greatest challenge, navigating a life-changing diagnosis, recovering from a traumatic injury, or preparing to care for a newborn. Others are worried about something just as important: How will I get home? Who will help me? Where do I go next?

As a Case Manager, you become the guide, advocate, and lifeline patients need during one of the most vulnerable moments of their healthcare journey the transition from the hospital to the next level of care.

In this role, you'll do far more than coordinate discharges. You'll help create pathways to healing. By assessing each patient's unique medical, social, and emotional needs, you'll develop personalized plans that ensure they leave the hospital with the support, resources, and confidence needed to succeed. Whether it's securing transportation, connecting a family to housing or food resources, arranging post-acute care, or partnering with community organizations, the work you do helps remove barriers and gives patients a stronger chance at long-term wellness.

You'll work alongside physicians, nurses, advanced practice providers, and community partners, serving as the vital link that keeps care connected beyond hospital walls. Every conversation, every resource, and every advocacy effort has the potential to change a life.

As part of Henry Ford Health's largest Case Management department, you'll join an incredible team united by a shared purpose: helping patients achieve the best possible outcomes. Our Case Managers support patients across a diverse range of specialties, including trauma, ICU, oncology, transplant, stroke, orthopedics, behavioral health, mother-baby, and hospice care offering endless opportunities to learn, grow, and make an impact.

What truly sets us apart is our culture. Through our Just Culture philosophy, you'll be welcomed into a supportive environment where you're empowered to learn, encouraged to grow, and valued like family. Experienced colleagues are eager to mentor, collaborate, and celebrate successes together, creating a workplace where compassion extends not only to patients, but to one another.

If you're passionate about advocacy, driven to help vulnerable populations, and inspired by the opportunity to make a meaningful difference every day, you'll find more than a career here you'll find a purpose.

Because sometimes the most important part of healing isn't what happens inside the hospital. It's making sure no patient has to face the journey ahead alone.

GENERAL SUMMARY:

The Case Manager ¿ SW provides therapeutic intervention and social work services to patients and their families to enhance comprehensive, integrated, and uninterrupted care in the hospital and to facilitate continuity of care in the community. Demonstrates positive interpersonal communication with patients, families, visitors, and co-workers in accordance with organization and departmental policies and procedures.

EDUCATION/EXPERIENCE REQUIRED:

Master's degree in Social Work required. Three (3) years of clinical experience. Knowledge of social work practices, individuals, case recording, chart documentation, community referrals, and effective networking techniques to coordinate services for patient outside of the hospital is required. Familiarity with general medicine psychiatry, psychology and sociology and how social, familial, economic, and individual factors affect how an individual functions required. Knowledge of child and adult protection laws, state Medicaid guidelines, NASW code of ethics (professional standards), and confidentiality and privacy, as applicable to the area of specialty is desired. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age-specific needs. Ability to make independent decision regarding clinical, psycho-social patient are and to provide input regarding the organization and functioning of the hospital unit required. Highly effective verbal and written communication skills are necessary to conduct successful counseling, social services, supervision of students, consultation with colleagues and documentation of patient counseling session. Strong collaboration, communication, and interpersonal skills. Excellent organization and time management skills. Knowledge of computers, Electronic Health Records, data base systems and utilization review/case management documentation systems. Desire to work collaboratively and proactively with healthcare teams and other hospital-based interdisciplinary teams. Knowledge of CMS, commercial payer requirements and hospital financial/ reimbursement processes desired. Excellent written/verbal communication skills, critical thinking skills, creative problem-solving skills, good organization, and planning skills. Must be self-directed, have the ability tolerate frequent interruption and work in a fast-paced work environment.

CERTIFICATIONS/LICENSURES REQUIRED:

Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Shift: Evening Job
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affine Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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Henry Ford Hospital - Detroit Main Campus