Case Manager: Social Services & EMR Documentation

Jobtailor; Dublin (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Jobtailor is seeking a dedicated Social Services Coordinator to deliver a broad range of supports to students and families. The role includes ensuring appointment adherence, medication compliance, and proactive communication with parents, teachers, and counselors.

Responsibilities include timely progress notes in EMR, weekly scheduling, and collaboration with supervisors to meet defined goals. Strong organization and interpersonal skills are essential.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication skills.
• Experience with EMR systems and Microsoft 365 Office products.
• Ability to work independently and collaboratively.
• Strong interpersonal skills and ability to engage diverse communities.
• Excellent organization and time-management abilities.

Responsibilities

• Provide a broad range of social services to individuals and families.
• Ensure clients attend scheduled doctor appointments and take medications as prescribed.
• Contact consumers' parents, teachers, and school counselors weekly; report findings to supervisor and MD.
• Complete progress notes within 24 hours; ensure scans are in EMR within 7 days; weekly EMR checks.
• Coordinate with scheduler to maintain monthly contacts.
• Communicate with staff on progress toward goals; provide feedback and corrective action when needed.
• Perform all other duties as assigned.

Skills

Communication skills

Interpersonal skills

Independent & collaborative

Organizational & prioritization

Microsoft 365 Office

Education

High School Diploma/GED Equivalent

Tools

EMR Systems

Job description

Jobtailor is seeking a dedicated Social Services Coordinator to deliver a broad range of supports to students and families. The role includes ensuring appointment adherence, medication compliance, and proactive communication with parents, teachers, and counselors.

Responsibilities include timely progress notes in EMR, weekly scheduling, and collaboration with supervisors to meet defined goals. Strong organization and interpersonal skills are essential.