Case Manager - Scattered Site Housing (Systems Involved)

Minnesota Council of Nonprofits; Minneapolis (MN); On-site; USD 74,501,000 - 75,217,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with 3% matching

Holidays and vacation accrual

Job summary

YouthLink is seeking a dedicated Case Manager – Scattered Site Housing to coordinate wrap-around services for homeless or at-risk youth aged 18–24. You will work closely with county and internal staff to secure housing, provide referrals, and support education and employment goals.

Ideal candidates bring experience with housing programs, a commitment to equity, and the ability to balance multiple tasks in a fast-paced environment while upholding confidentiality and trauma-informed practices.

Qualifications

• Strong commitment to Diversity, Equity, and Inclusion.
• Comfort with Microsoft Office and ability to learn electronic recording systems.
• Experience with Coordinated Entry referrals and housing programs.

Responsibilities

• Provide wrap-around services coordination for youth ages 18–24 who are system-involved.
• Collaborate with Hennepin County In Reach staff, Housing Director and Finance team.
• Assist youth with housing referrals, counseling, financial counseling, job readiness, and higher education.

Skills

Diversity, Equity & Inclusion

Microsoft Office

Communication skills

Team collaboration

Time management

Client confidentiality

Harm-reduction approach

Tools

HMIS

Coordinated Entry

Job description

We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.As such, YouthLink is committed to Diversity, Inclusion and Belonging. We are proud to be an Inclusive Employer Come take this journey with us!

• Salary Range: $26.00 -$26.25 / Hour

• Job Type: Full-time/On-Site and in Community

• Work Schedule: Monday – Friday, 8:30am – 5pm.

We offer a comprehensive benefits package with a minimal waiting period which includes, but not limited to:

• Subsidized Health and Dental insurance
• 401(k) with 3% matching contributions
• Holiday program (15 + 2 floating holidays), 4 wellness holidays annually
• Generous sick and vacation time off that begins accruing immediately upon hire
• Continuing education

Who is YouthLink?

YouthLink is a recognized leader in the Twin Cities and beyond for our work to build pathways of opportunity for homeless youth and youth in crisis ages 16 – 24. Our model is based on providing support through outreach, handling basic needs, intervention, and aftercare. Our youth-focused team provides innovative, evidence-based services that guide youth on a holistic level toward futures of education, employment, health and wellness, housing stability and aftercare.

Why us?

YouthLink is a Youth Focused organization where diversity and inclusion are valued and welcomed. Are you people centered, innovative, client focused, ethical, patient, dependable, confident, ambitious, and caring? Then you are a perfect fit at YouthLink. Here at YouthLink, we believe in work/life balance and recognize how important it is to our families. We are looking for a Case Manager – Scattered Site Housing to join our team and help us advance our mission.

The Case Manager – Scattered Site Housing provides support, guidance, and coordination of wrap around services for youth ages 18-24 who have been systems-involved (corrections, foster care) with the goal of stabilizing them in housing. Working in collaboration with Hennepin County In Reach staff, the Director of Housing and the Finance team, the Case Manager-Scattered Site Housing assists youth with obtaining self-sufficiency through a holistic approach, including but not limited to appropriate referrals for housing, counseling, financial counseling, job readiness programs, and higher education

Required Experience for entry into position:

• 1 year of case management experience.
• 2 years’ work experience with at-risk, unsheltered youth, who may have some county involvement, criminal justice, probation officer, county social workers, or previously aged out of foster care.
• 2 years’ experience working with homeless youth.
• 2 years’ experience with community engagement.
• Must be able to come to work on time, for all regularly scheduled work shifts.
• Valid MN State Driver’s License, insurance.

Knowledge, Skills, and Abilities and or Competencies required to successfully perform the work

• Strong commitment to Diversity, Equity, and Inclusion.
• Comfort with Microsoft Office applications as well as exhibit an ability to learn and utilize handheld applications systems and other electronic recording systems.
• Experience and knowledge with Coordinated Entry referrals and working with similar systems and housing programs within the County.
• A high degree of professionalism and ability to work with and maintain confidential information.
• Dynamic energy, ability to multi-task and negotiate multiple demands on attention.
• Demonstrate an ability to utilize continuous improvement techniques and quality research methods to optimize overall program operation and build community relationships.
• Provide non-judgmental case management based on a harm-reduction/trauma-informed approach.
• Consistent ability to perform and contribute positively in a diverse, collaborative team environment.
• Effective written, verbal, and interpersonal communication skills.
• Able to manage time effectively and work a flexible schedule.
• Ability to work efficiently and effectively both individually and as part of a professional team.
• Demonstrated experience working with communities and youth of color.
• Accepting young adult lifestyles, behaviors, sexual orientations, cultural and spiritual practices.
• Mission-driven and able to work with a young adult on caseload to decrease life barriers.
• Able and willing to learn and incorporate agency philosophy into service delivery.
• Knowledge of HUD, CES, HMIS, and City of Minneapolis housing regulations.
• Experience with client data tracking systems, working with landlords, running rental history reports (RHR), and working to get young adults with criminal records into stable housing.