Case Manager (Santa Rosa)

Sacramento Behavioral Healthcare Hospital

Santa Rosa (CA)

On-site

USD 61,000 - 77,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k retirement plan

Healthcare Spending Account

Life Insurance

Short and Long-Term Disability

PTO with Holiday Premium Pay

Discounted Cafeteria Meal Plan

Tuition Reimbursement

Job summary

Sacramento Behavioral Healthcare Hospital in Santa Rosa, CA seeks a Case Manager to support discharge planning and care coordination within an interdisciplinary team. You will document in the EMR and help link patients to community services.

Required: Bachelor's degree in psychology or social work, 1 year of behavioral health experience, CPR certification, and strong communication/organizational skills.

Qualifications

Bachelor's degree in psychology, social work, or closely related field.
1 year of behavioral health experience preferred, discharge planning experience helpful.
CPR certification required or obtained within orientation.

Responsibilities

Provide case management and discharge planning services to patients and families.
Serve on interdisciplinary team ensuring quality treatment and documentation in EMR.
Coordinate with psychiatrists and community services for follow-up care.
Maintain confidentiality and uphold ethics and customer service standards.
Respond to discharge planning inquiries within 24 hours and document discussions timely.

Skills

Verbal de-escalation

CPR certification

English proficiency

Communication skills

Organizational skills

Teamwork

Education

Bachelor's Degree in Psychology or Social Work

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

ABOUT US

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.

Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.

POSITION TITLE:

Case Manager

PAY RANGE: $

29.50-$37.24 PER HOUR

REPORTS TO (TITLE):

Director of Social Services

DESCRIPTION OF POSITION

Provides quality case management and discharge planning services to all patients and their families. Serves as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assures the deliverance of quality treatment to patients and their families. The Director of Social Services maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures)

Key Responsibilities:

Ensures linkage to mental health/recovery services, and facilitates communication with the county
Ensures follow-up appointments are arranged/scheduled for psychiatrist.
Completion of discharge aftercare plan, and provides daily placement and collateral documentation. Responds to calls regarding discharge planning daily, and timely documents discussion into EMR
Checks voicemails daily and provides a call back within 24 hours
For adolescents, provides regular updates to the legal guardian every 1-2 days and documents discussion timely
Maintains effective working and professional relationships and communications with internal and external customers
Coordinates discharge packets and reviews them with patients and their and their families
Completes required documentation and progress notes on time and individualized per patient. Support coordination of scheduling zoom meetings and visitations
Supports department in administrative duties
Upholds the Organization's ethics and customer service standards
Performs related duties, as requested

Requirements

Knowledge and Experience:

Minimum of a Bachelor's Degree in Psychology, Social Work, or closely related field of study.
One year of behavioral health experience and experience with Severely Mentally Ill and discharge planning preferred
Current Cardiopulmonary Resuscitation (CPR) certification required, or obtained within initial orientation period
Verbal de-escalation and physical intervention program as approved by the CNO
Familiarity with continuum of care and clinical terminology.
English proficiency required.

Skills and Abilities:

Maintains confidentiality of patients at all times
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
Ability to work in a fast-paced, expanding organization.

Physical Requirements

While performing the duties of this job, this position is frequently required to do the following:

Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information
Vision: see details of objects at close range
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day
Lift up to fifty (50) pounds

Benefits