Case Manager / Program Manager / IDD Qualified Professional

RHA Health Services, LLC; United States; On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Training opportunities

Job summary

RHA Health Services, LLC in the United States is hiring for a Case Manager / Program Manager / IDD Qualified Professional to guide the development of person-centered plans and programs through interviews with the people we serve.

The role centers on coordinating services, supervising plans, and monitoring progress toward personal and clinical outcomes, with emphasis on collaboration with nurses, Direct Care Associates, and facility leadership.

Qualifications

• Bachelor’s degree in Social Work, Social Services, Human Services or Special Education required; Master’s degree a plus.
• Minimum 2 years experience working with persons with intellectual and/or developmental disabilities; 1-year if paired with Master’s degree.
• Valid driver’s license, auto insurance, and reliable transportation.
• Experience writing person-centered plans and supervising others is preferred.

Responsibilities

• Assisting each person we support to identify and communicate his or her requests and needs for services and supports through direct interviews.
• Supervising, integrating and coordinating person-centered plans and monitoring progress towards personal, clinical and functional outcomes.
• Initiating periodic reviews, investigations, modifications, and adjustments by soliciting feedback from the people we support as needs/goals change.
• Reviewing assessments completed by the people we support and other team members to help meet their full potential.
• Supervising and writing the person-centered plan based on assessments, interviews, and observations.
• Overseeing residential activity to ensure people we support are healthy and safe.
• Visiting vocational centers, residential homes and other service sites to assess plan implementation.
• Reporting to the Administrator and collaborating with colleagues to maintain communication and improve procedures.
• Monitoring activities to ensure quality assurance and state survey improvements.
• Helping recruit, hire and train Group Home Managers.
• Serving as the link between the people we serve, families and guardians to gain approval for services.

Skills

Valid driver's license

Supervisory experience

Education

Bachelor’s degree in Social Work or related field

Master’s degree preferred

Job description

We are hiring for: Case Manager / Program Manager / IDD Qualified Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! As a Human Services / Support Coordinator or Qualified Professional with RHA, you will serve as the center of the interdisciplinary service team, which consists of nurses, Direct Care Associates, the Administrator and Group Home Manager, to guide the development of person-centered plans and overall programs based on the information you gain from interviewing the people we serve. A Qualified Professional serves as the primary individual contributor, coordinating and monitoring the array of services and supports needed to address each person’s goals and desired outcomes as identified through the personal outcome interview, including health and well-being, psychological, and promotion of personal independence. The QP assists each person in identifying and communicating his or her requests and needs for services and supports. The QP supervises, integrates and coordinates person centered plans, and monitors progress towards personal, clinical, and functional outcomes. The QP initiates periodic reviews, investigations, modifications and adjustments by soliciting the person’s feedback as the person wants and needs change. The QP may supervise the work of others.

Annual salary: $52K

Job Responsibilities

• Assisting each person we support to identify and communicate his or her requests and needs for services and supports through direct interviews
• Supervising, integrating and coordinating person-centered plans and monitoring progress towards personal, clinical and functional outcomes
• Initiating periodic reviews, investigations, modifications, and adjustments by soliciting the feedback of the people we support as their needs and goals change
• Reviewing assessments completed by the people we support and other members of the interdisciplinary team to best help the people we support to meet their full potentials
• Supervising and writing the person-centered plan based on assessments, interviews, and observations
• Overseeing many aspects of residential activity, including home appearance, leisure materials, cleanliness, and community integration to ensure that the people we support are healthy and safe
• Visiting vocational centers, residential homes and any other area RHA provides services in to assess how person-centered plans are implemented
• Reporting to the Administrator and working closely with colleagues to maintain communication and provide feedback, standardize procedures, expedite person-centered plan implementation and workflow and improve employee performance
• Monitoring activities to ensure that quality assurance and/or state survey improvements are being made
• Helping to recruit, hire, train and dismiss Group Home Managers
• Serving as the link between the people we serve and their families and legal guardians to gain approval for services provided
• All other duties as assigned

Job Requirements

• Bachelor’s degree in Social Work, Social Services, Human Services or Special Education required; Master’s degree a plus
• Minimum 2 years experience working with persons with intellectual and/or developmental disabilities required; 1-year experience if paired with Master’s degree
• Working knowledge of applicable regulations that apply to our service offerings
• Valid driver’s license, auto insurance, and reliable transportation
• Supervisory/management experience and experience writing person-centered (individualized service) plans preferred
• Pre‑employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver’s license, driver's insurance, and vehicle, IF required for providing transportation for individuals

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer.

In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances.

If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail].