Case Manager (Pediatrics Experience Preferred)

CHAS Health; Spokane (WA); On-site; USD 81,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off (PTO)

Tuition assistance

Childcare reimbursement

CME & license reimbursement

Job summary

CHAS Health in Spokane, WA is seeking qualified nursing and care coordination professionals dedicated to improving community health outcomes. The role emphasizes case management, patient education, and collaborative care across settings.

The position offers competitive pay, generous PTO, tuition assistance, and comprehensive health coverage, with opportunities for growth and impact in the local community.

Qualifications

• 2+ years in a community health setting preferred.
• RN license in WA required upon hire; Washington RN license or eligibility to obtain license.
• Master's in social work or equivalent licensure may apply for related roles.
• Case management and certification (CCM) preferred.

Responsibilities

• Identify and evaluate high‑risk patients using available reports.
• Coordinate care and develop patient‑centered care plans.
• Facilitate connections to primary care and social resources.
• Collaborate with CHAS Health teams and external partners to ensure continuity of care.
• Educate patients, families, and caregivers on health actions and plans.
• Travel for in‑home or community visits as needed.
• Perform additional duties to support CHAS Health mission.

Skills

Customer service

Communication

Teamwork

Computer skills

BLS/CPR

Precepting

Education

Nursing degree (BSN/ADN)

WA RN license

Tools

EHR systems

Job description

Working Here | Experience Serving Your Community

If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient’s lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture – providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you – get started today.

Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient – in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.

Compensation Range: $81,473.00 - $119,646.00

Competitive Compensation & Exceptional Benefits at CHAS Health

• Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match for a retirement plan that invests in your future.
• Work/life balance—enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.
• Tuition assistance and student loan repayment—let CHAS Health pay for your education! Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life.
• CME and license fee reimbursement—we’ve got you covered.
• *Offered benefits dependent upon employee eligibility and criteria

Job Description

Purpose of Job: Improve the overall health of the communities we serve by supporting patients with qualifying needs to achieve their health goals and improve health outcomes as follows:

Essential Duties and Responsibilities

• Identifies and evaluates high-risk patients through available reporting, including monitoring of healthcare utilization.
• Performs case management and coordinates care to improve patient outcomes including chronic condition management, development of patient-centered care plans, and facilitation of necessary resource acquisitions within scope.
• Supports patients with social driver of health needs by identifying barriers and facilitating connection back to primary care.
• Works collaboratively with patients, CHAS Health multidisciplinary teams, and external partners to support continuity of care across healthcare settings.
• Provides or facilitates patient, family, and caregiver education, including support for patient-centered health action plans within scope.
• Travels to provide or facilitate in-home or community visits for patients as needed.
• Performs other duties as assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications

Education/Experience: At least 2 years of experience within a community health setting preferred. Experience in case management and electronic health records preferred. Case Management Certification preferred.

Registered Nurse: Bachelor’s or associate’s degree in nursing from an accredited school of nursing is required. Two years of RN experience required. RN license in the state of Washington required upon hire. Eligible to obtain RN license in Idaho required.

Licensed Social Worker: Master’s in social work from an accredited university required. Valid state licensure as an Independent Clinical Social Worker, Licensed Advanced Social Worker or Licensed Mental Health Counselor.

Other Licensures: Includes but is not limited to: CDP, SUD-P, LCSW-A, LASW-A, LMHC or LMHC-A

Other Certifications: Certified Case Manager (CCM)

Skills: Excellent customer service, oral and written communications skills required. Compassion for patients required. Must possess a valid driver’s license and proof of insurance. Ability to work well in a team environment required. Ability to multi-task in fast-paced work environment, with ability to anticipate future needs, required. Computer skills required. BLS (CPR/AED) required. Ability to precept students required. BLS (CPR/AED) required. Valid driver’s license and insurance required. Commitment to supporting a safe and respectful environment is required.

Physical Demands

Must talk, hear, and sit more than two-thirds of the day. Using hands occurs over two-thirds of the day, while reaching with arms occurs less than one-third of the day. Communicating is required over two-thirds of the day, while climbing, stooping, or crawling is minimal. Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Must be able to travel to and from patients’ homes and community locations for in-home or community visits, including sitting for extended periods while in a vehicle and safely entering and exiting a vehicle multiple times per day, sometimes at locations with uneven walkways, stairs, or limited accessibility. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Values

Social Responsibility Patient-Centered Entrepreneurship Respect for Human Dignity Commitment to Continuous Quality Improvement Fun.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient’s lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture – providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you – get started today.