Case Manager, PATH

AltaPointe Health; Mobile (AL); On-site; USD 28,000 - 39,000; Full time

Job summary

AltaPointe Health seeks a dedicated case management professional to support homeless clients within our community outreach programs. The role focuses on assessing needs, developing service plans, and linking clients to essential community resources to promote stability and independent living.

The candidate will collaborate with treatment teams, document progress, and ensure access to services like housing referrals and transportation. Experience in HMIS and client engagement is preferred.

Qualifications

• Bachelor’s Degree in a mental health discipline is required
• Must be 23 years of age or older, have a valid Alabama driver’s license, and proof of current liability insurance

Responsibilities

• Assess consumer needs and set goals and ISP plans
• Provide linkage to community resources
• Maintain placement in least restrictive environment
• Monitor progress toward goals and advocate for resources
• Collaborate with treatment team and outside sources
• Make multiple contacts with consumers weekly
• Assist with intake, follow-up appointments, and transportation needs
• Document contacts in HMIS and Avatar per grant requirements
• Engage with area shelters and camps to support outreach
• Attend area breakfasts to build rapport with the target population

Education

Bachelor’s Degree in a mental health discipline

Tools

HMIS

Avatar

Job description

Overview

AltaPointe operates several programs that meet the wide variety of needs for the newly homeless and chronically homeless. Most patients are in active psychiatric treatment, while a few have lost contact with their treatment teams due to their homeless status. Some patients need a higher level of psychiatric and community resources than others. Some patients live alone, some live in small groups. Some residences are single-family dwellings while others are apartments. All residents and residences are diligently monitored by AltaPointe professionals to guarantee the high standards AltaPointe demands. The objective of all our homeless initiatives is to link patients with community resources in order to build the skills necessary to eventually live productive, independent lives.

Responsibilities

Clinical Responsibilities:

• Demonstrates the ability to assess the consumer’s needs
• Identifies goals and plans for appropriate services utilizing the ISP
• Provides appropriate linkage to community resources
• Provides services to maintain placement in the least restrictive environment
• Provides ongoing monitoring of the consumer’s progress toward goals
• Advocates on behalf of the consumer to secure community resources
• Effectively collaborates with the treatment team members and outside sources in the deliverance of case management services
• Makes multiple contacts to consumers per week as needed
• Assist consumers with accessing AltaPointe Health Systems Intake and follow up appointments.
• Assists consumers with transportation needs through linkage and/or teaching methods
• Transports consumers when appropriate and necessary.
• Teaches basic living skills to improve the consumer’s quality of life
• Collaborates with the staff at 15 Place to ensure that wrap around services are present, as necessary to develop a plan to end consumer’s current homelessness episode
• Assist with CCN referrals as needed and provided by Housing First
• Makes referrals to housing programs both within the agency and outside
• Continues case management with individuals who are placed as needed to provide linkage to needed services
• Attends various area breakfasts, at least twice weekly, in the morning to build rapport with the members of the target population
• Will go to at least two area shelter and/or camp in the afternoon three times per week.
• Will document contacts in HMIS program as per grant requirements
• Will document contacts in both HMIS and Avatar to manage consumer contacts

Supervision and Consultation

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills

Clinical Record Keeping

• Documents in a timely fashion per AHS policy
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided after every contact
• Documents case disposition, case closings, follow- up and referrals

Case Load Management

• Effectively manages caseload based on consumer needs
• Ensures that case load of PATH eligible consumers are accurate in AVATAR

Qualifications

Bachelor’s Degree in a mental health discipline

Must be 23 years of age or older, has and maintains a valid Alabama driver’s license, and must have proof of current liability insurance.