Case Manager-part-time

WESTCARE ILLINOIS INC; Lincoln (IL); On-site; USD 26,000 - 29,000; Part time

Job summary

WESTCARE ILLINOIS INC in Lincoln, IL is seeking a Part-time Case Management Assistant to support the Women of Dignity program under SUPR. The role emphasizes documentation, client referrals, and benefits applications, with a focus on accuracy, confidentiality, and teamwork in an institutional setting.

You will engage clients, maintain CDS records, and assist with program materials and reporting. Strong writing and computer skills, background checks, and compliance with required clearances are

Qualifications

• Previous experience in a social service setting preferred.
• Highly organized, detail focused, and with excellent time management.
• Strong written and verbal communication skills.
• Excellent interpersonal abilities and discretion with confidential information.
• Ability to pass background checks and obtain required clearances.
• Proficiency with Microsoft Office applications.
• Commitment to ethical standards and client confidentiality.
• Ability to work collaboratively in a team environment.

Responsibilities

• Assist in development and implementation of program materials and policies.
• Educate and refer clients to case management resources (housing, benefits, etc.).
• Assist clients with applying for state benefits as needed.
• Document services within the CDS promptly and accurately.
• Register for required state health system IDs and verify insurance eligibility.
• Update client records in the CDS and complete outpatient reports as needed.

Skills

Communication

Interpersonal skills

Time management

Detail oriented

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Details

Job Location: Logan Correctional Facility - 1096 1350th - Lincoln, IL 62656

Position Type: Part Time

Education Level: High School

Salary Range: $19.20 - $21.20 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Nonprofit - Social Services

Position Summary

Person in this position will be responsible for providing case management support for the Women of Dignity program in accordance with the Department of Human Services Division of Substance Use Prevention and Recovery (SUPR). Essential job functions include those listed below.

Essential Job Functions

• Assist in the development and implementation of substance abuse treatment policies, procedures, and program materials.


• Engage, educate, and refer clients and community members to case management resources, including services for substance use disorder treatment, housing, employment, education, medical, mental health, childcare, etc.


• Assist clients and community members with applying for state benefits as needed.


• Complete documentation of services within the CDS in a timely manner.


• Register for an Illinois Digital ID for the Illinois Health and Family Services Medi System.


• Verify and document insurance eligibility from the Illinois Health and Family Services Medi System within the CDS.


• Update client records in the CDS as needed.


• Complete reports for the outpatient program as needed.


• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.


• Perform any other duties as assigned.

Qualifications

Certifications/Licenses

• Not applicable for this position

Education

• High school diploma or equivalent is required.

Experience and Competencies

• Previous experience in a secretarial position, preferably in a social service setting


• Must be highly organized, detail focused, and have excellent time management


• Must possess strong computer skills, to encompass all Microsoft Office applications


• Excellent communication and interpersonal skills


• Superior writing skills


• Ability to pass background check


• Ability to obtain and maintain OIG LEIE clearance


• Ability to pass pre-employment drug screening


• Ability to exercise good judgment and discretion


• Ability to work well in a team environment


• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality


• Must have professional appearance and demeanor


• Ability to obtain and maintain clearance from Illinois Department of Corrections


• Ability to obtain and maintain CPR certification, first aid certification, and an annual tuberculosis test

Working Conditions

• Work is primarily performed in an institutional setting.

Essential Physical and Mental Demands of the Job

Physical Demands

Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required, which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved verbal de-escalation techniques.

Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.

Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.

Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee's essential job functions and to observe client behavior and activities in and out of the facility.

The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands

Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.

Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.

Requires the ability to work under stress and in emotionally charged settings.

The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.